Delta absolutely melted down, and while employees and customers were dealing with the aftermath their CEO took off for Paris.
United’s CEO appears to have gone on vacation, too. Scott Kirby told employees and customers that he and his family were traveling through the worst of the cancellations this past Saturday.
Delta Air Lines is getting approbation for its about-face, finally now being willing reimburse customers who had to buy airline tickets on other carriers while they’ve cancelled well over 5,000 flights the past few days.
Through August 22, Southwest Airlines is offering to sell elite status. They will sell you the qualifying points you need to earn elite benefits through December 31, 2025.
Rise has opened the waitlist for a new credit card designed to reward tuition payments – whether K-12 private school, university or graduate school. The idea is to reward payments that don’t usually make sense by credit card, since most schools tack on a fee to pay by card.
The officer is seen holding a taser over a man lying prone on the ground. He kicks the man in the face and stomps the back of his head twice while trying to arrest suspects involved in a violent altercation that appears to have been between passengers. Police were called to the scene and three officers were “punched to the ground.” A female officer’s nose was broken, and all three were hospitalized. That… escalated the police response.
The American Airlines terminal 8 at New York JFK was evacuated around 7 a.m. this morning after an escalator caught fire in concourse C causing smoke to fill the terminal. Nearly 1,000 people were moved and departing flights were halted, though about 75 minutes later normal operations resumed. Four people were hospitalized out of nine with minor injuries, with none apparently life-threatening.
The most dangerous place in Atlanta is usually between Delta CEO Ed Bastian and any tv camera. But he wasn’t giving interviews. He wasn’t out talking to employees or customers. He wasn’t even taking responsibility for the mess – days after all the other airlines recovered from the CrowdStrike outage, he was blaming CrowdStrike and not his own carrier’s IT mess that followed, that their own staff couldn’t recover from.
Instead he left the country while passengers were still stranded and employees struggled to get things moving again.
The airline is out with another statement from the CEO and it’s appalling. All other airlines were up and running quickly after the CrowdStrike outage. He still accepts zero responsibility. That shouldn’t be surprising.
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Vietnam’s VietJet has placed an order for 20 Airbus A330neo aircraft, valued at $7.4 billion at list prices.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
