The benefit would have expired this year, but the good news is that American Express has exercised the first of its two one-year extensions contained in their existing agreement.
Delta Air Lines has been misleading customers by inappropriately leveraging U.S. State Department advice to aggressively sell domestic trip cancellation insurance, highlighting a significant ethical and consumer protection issue.
Spirit Airlines is planning to furlough 260 pilots starting in September. They’re blaming Pratt & Whitney engine issues, which limit their flying. However, they’re also deferring delivery of new aircraft because of their financial position. And they wouldn’t be in this position, except for the federal government blocking plans which would have utilized these resources.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A United Airlines passenger reports that on a recent flight, a flight attendant announced rules for using the armrests. And the flight attendant actually got it wrong.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
This morning Southwest Airlines flight 3695 from Denver to Houston was forced to return to Denver when an engine cowling detached and struck the wing flap of the Boeing 737-800 shortly after takeoff.
The metal covering of one of the engines separated around 8 a.m. local time, after the plane left the ground. Passenger video shows the engine cover peeling away and impacting the aircraft’s wing flap. The plane returned to Denver around 25 minutes after takeoff and was towed to the gate.
Another United Airlines Boeing 737 MAX 9 was forced to divert. But this time it wasn’t a mechanical issue, and it wasn’t even a passenger. It was because a dog pooped in the aisle in front of first class, outside the lavatory.
The Houston to Seattle flight quickly made its way onto the ground at Dallas – Fort Worth on Friday rather than forcing passengers and crew to endure the mess and smell for the duration fo the flight.
A Bonvoy Ambassador elite member reports being offered a room upgrade at a Marriott Autograph Collection hotel in Mexico under the condition of signing a non-disclosure agreement, highlighting a series of controversial practices and policies by Marriott in the region.
Guests of the Fairmont Whistler in Canada are required to pay a fee to help cover housekeeping wages, separate from their room rate. And the hotel charges guests an additional fee to manage this fee.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
