One of my readers ran into trouble checking into a hotel, and the hotel wouldn’t give him a refund either, so he took a guerilla approach and won. He calls the tactic “Protester-style.”
Changing to an open seat nobody else is using can’t be stealing because the airline hasn’t given up anything, and claiming it harms other passengers isn’t right either because other passengers still got exactly what they paid for.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The plane crashed into a two-story residential building about 0.9 nautical miles from the runway. It skidded several hundred meters before impact, bursting into flames upon collision. The building was set on fire, along with nearby smaller structures and a car. Emergency services successfully evacuated all 12 residents from the building without injuries.
If this happened on a flight I was on, I’d have flagged down a flight attendant and said something. Surely this is not appropriate. It’s fine when you’re the only passenger in the cabin, or when you’re traveling in a seat with enough enclosed space to do this privately (like the new Emirates first class, or Singapore Suites). It’s not fine in Emirates business, where it detracts from the overall experience. What would you have done?
Humans are strange creatures. We create elaborate rituals out of the most mundane actions, and impart those rituals with great significance. One I’m trying to make sense of is seasoned travelers and first-timers alike tapping planes as they board. Why do people do this?
Here’s an American Airlines first class passenger with their own idea about what the purpose of a hot towel is. Normally passengers get one. This passenger asked for two and went to town with them.
The hotel keeps guest vehicle keys in a safe, but it seems to be one of those cheap consumer-style safes you might buy from an office supply store, because it runs on a battery and the battery died. It likely also has a master key, but that wasn’t available. As a result, no guest could get their vehicle.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United Airlines now offers an easy way to buy extra seat space for comfort and earn miles, a strategy also possible on other airlines, though occasionally complicated by gate agent errors or policy confusion.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
