A flight attendant for South Korean Star Alliance member Asiana has been suspended after bringing her middle school-aged daughter into the crew rest area on a flight from Seoul Incheon to Rome.
My wife and I went to the BottleRock festival in Napa over Memorial Day weekend, and it was notable for several reasons. I had never stayed at the Westin Napa before. Napa Valley is home to some of the best wineries around and the festival had drawn everyone away most of them were deserted.
And it’s a great example of an experiential points redemption opportunity — I’m not a huge concert-goer but I definitely can enjoy watching from a Starwood American Express suite rather than from the the packed grass.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Inflight credit card announcements begin on United July 1.
In order to launch the program, flight attendants need to go through a training about the products and to make sure they know the importance of accuracy in their announcements because false claims create risk of regulatory reaction by the Consumer Financial Protection Bureau.
Eighty two year old grandmother Lila Mae Bryan was traveling through the Wichita airport on Wednesday when TSA employees identified her 8 ounce bottle of hand gel from Bath and Body Works and confiscated it.
She walked around the X-ray machine and hit the TSA screener in the arm. Police wouldn’t allow her to apologize.
JetSmarter is a membership service that lets you take available seats on private jet flights for free, or get access to charter a flight yourself. There are last minute deals which vary and they run certain routes as shuttles.
Now they’re offering a free 3-month trial if you have top tier elite status with an airline or a million points in a frequent flyer program or bank proprietary program.
Every industry conference I attend features a discussion of millennials. Loyalty programs are trying to figure out how to appeal to this generation. Their fears are being stoked by consultants selling an array of ‘solutions’.
Consultants are telling loyalty programs that millennials are short term in nature. And they want experiences over things. But the solutions they’re selling are counterproductive.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Frontier Airlines, remade in the image of Spirit, has its share of bizarre policies and even stranger passengers.
A monkey got loose on a flight to Las Vegas. A woman kicked at the cockpit of her flight and stripped naked.
But what Frontier Airlines really cannot abide, it seems, it a passenger who is blind. At least if Kliphton Miller’s experience is any indication.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
