There are a number of minor service changes that EVA Air is making. But the fact that they’re paying attention to the minor details like this is part of what makes them a quality carrier. They offer one of the better business class products in the world, and good service throughout the cabin.
There’s new pajamas and even menu covers in business class, new bedding in premium economy, and even gourmet snacks in coach on Hong Kong flights.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Tripp and Tyler have a new ‘in real life’ video, along the lines of email in real life (4.2 million views) and every meeting ever (1.2 million views).
The conceit is that passengers are all in an SUV driving but the experience is portrayed just like a flight.
In early November Crown Prince Mohammed bin Salman of Saudi Arabia moved to consolidate power, arresting senior princes, the wealthy, and former government leaders under the banner of a new anti-corruption campaign.
The high profile prisoners were held inside the Ritz-Carlton Riyadh. All guests on property were unilaterally kicked out, reservations dishonored. But guests will apparently be welcomed back for Valentine’s Day.
Hotel Best Rate Guarantees are mostly vaporware. Hotel chains want you to book directly through them because it costs them less to make a reservation themselves than it does to pay a commission to Expedia or other online travel sites (or travel agents). So they want you to believe you’ll get the best rate booking direct.
Best rate gurantees are largely a marketing claim rather than a promise, and they generally contain so much fine print and so many hoops as to be meaningless (on purpose).
Rapper Rich the Kid touched down on an American Airlines flight at LAX on Tuesday and got up to use the lavatory while the plane taxied to the gate. A flight attendant told him to sit down. His road manager got into an argument with the flight attendant threatening to cut their head off.
That’s what it takes for American Airlines to deny charges of racial discrimination, it seems.
You choose to fly British Airways business class when they have the best non-stop schedule to Heathrow and that’s where you need to go, or for connecting destinations when they’re the cheapest.
While they were a leader in introducing fully flat business class seating, today they offer one of the worst flat business class products in the industry. Their Boeing 777s, for instance, are so dense they seat eight-across.
In the Uber app go to Payment and scroll down to ‘Add Promo/Gift Code’. I had no problem adding it to my account. This certainly won’t last.
Air India knows its inflight entertainment offerings lag the industry. They also know that long haul business class loads hover around 50%. So they’re considering giving out laptops to business class passengers.
Starwood Preferred Guest eliminated elite status matches in March 2011 and replaced them with ‘status challenges’.
Status challenges let you earn status more quickly — fewer nights in a compressed period of time — though in Starwood’s case they don’t advance you the status while you’re working on the challenge.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
