The onlooker flagged down a flight attendant, asking to at least be able to change seats. She “looked over at them, said it didn’t look like they were doing anything to her” and told him that he couldn’ be moved – that if it bothered him she should “just ignore them, it’s a short flight.”
That’s when he began filming. He showed the video to another flight attendant, who was shocked – not at the behavior of the passengers in congress – that he recorded them.
Delta Air Lines has moved to spending only as a metric for earning status. And they’re considering no longer awarding full credit for your spending, unless you buy more expensive fares. That’s one lesson of a new product survey they’re sending to frequent flyers that helps them sort through how much extra customers will pay to earn qualifying dollars.
Other ideas being tested include bringing back change fees unless customers buy up to a more expensive fare and return of fees for getting help from reservations, with free assistance via chat features only.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last Spring United Airlines introduced wings with crew names and pronouns. These replaced separate nametags and crew wings. And the flight attendants union filed a grievance – not against the option to display pronouns, but because they say this jeopardized flight attendant safety.
Wells Fargo has entered the chat. They’ve announced themselves in travel rewards, and transferring bank points to airline miles and hotel points. They’ve launched a rich new travel credit card, and launched points transfers to airline and hotel loyalty programs for both this high-earner and existing cards.
The Wells Fargo Autograph Journey Visa Card is a brand new product. It’s pretty compelling in its own right as a travel and dining card, but offers some great possibilities in combination with other Wells cards now that their branded portfolio of points cards all come with point transfers.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A green-haired man at the Frontier Airlines ticket counter at San Francisco airport spiraled into a state of distress, marked by continuous and shrill screaming directed at the airline’s check-in staff. Police were called and the man, sporting gray trousers and a red shirt, confronted the officers by spitting at their feet while demanding that they break his legs.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An American Airlines ramper named Dre lays out what’s wrong with passengers. They don’t care about the condition they leave the plane in when they get off. They leave food on the ground. He’ll find diapers in the seats. Didn’t your mother teach you better?
IHG One Rewards will give you 500 points for downloading their app. All you need to do to get the points is log in – no hotel stays required.
500 points are worth about $2.50. In effect, IHG is paying people to download their mobile app, as long as it’s done by June 30, 2024. They call it “the easiest 500 points ever.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
