American Airlines flight 2707 from Dallas to Austin was delayed over an hour on Monday night. The carrier’s maintenance technicians tried to tape an overhead bin in place – but it wouldn’t hold.
Faced with the choice of making a 9 p.m. flight even later – and potentially pushing crew past their minimum duty hours, where the entire flight would have to be cancelled – they decided not to spend any more time trying to fix it.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
You can use your miles to book an award ticket for someone else, but if you want to combine miles with another customer that is going to cost you with the major U.S. frequent flyer programs.
American Airlines, though, has just cut the cost of transferring miles from one account to another by two-thirds. That means instead of charging 1.5 cents per mile, they’re now charging only half a cent.
As I’ve been telling you to expect, American Airlines is changing how miles are awarded based on how you buy your ticket.
Durbin-Marshall seeks to require cards to be used either on the American Express or Discover networks as a challenge to Visa and Mastercard. This deal massively bolsters Discover, creating more competition in payments processing.
Ultimately by promoting competition without legislative action (and legislative destruction), this is great for consumers and rewards.
American Airlines has increased first and second checked bag fees to a most-expensive in the industry $40 per first checked bag on domestic U.S. itineraries and $45 for the second checked bag. They’ve also increased checked bag fees for travel to Central America and the Caribbean.
Being woken up in the middle of the night during your hotel stay is a huge fail, since fundamentally the basic thing you’re paying for is a night’s sleep!
Here’s an interesting take I came across from the former owner of Eleven Madison Park restaurant in New York. He was able to create a ‘moment’ for diners one time by going outside to a hot dog cart and plating it for the guests. And that was the memory for them of the night.
I have to admit I’ve never been inside an airport chapel. I walk right past them. I’ve read plenty of articles suggesting that they’re peaceful refuges in crowded airports, a place of peace and quiet to relax religion aside. And I suppose that at least usually the case. But I’ve always felt strange just walking in.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
