For the past 9 years, logging into an American AAdvantage account has required entering an account number, password, and last name. In the past few days, American dropped the requirement to type your last name in order to access your AAdvantage account.
Prior to the pandemic Qatar Airways was looking at taking a 49% stake in RwandAir after already having invested in and taken control of the new Kigali airport. The plan was to improve RwandAir’s systems and quality, and bring them into oneworld although it was not clear at the time whether the airline would become a full or ‘connect’ member of the alliance.
After nearly five years of discussions, punctuated by the pandemic, Qatar Airways finally looks ready to take the stake in RwandAir this summer.
A Hertz customer accomplished a new feat in the annals of rental car company disservice, actually being charged for a red light ticket before even renting the vehicle.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I love reading these insider details, almost as much as the players involved probably hate their being published.
I think both sides come out really well here – Wells Fargo aggressively experimented, found something wasn’t working, and pulled back while they retooled. Meanwhile Bilt Rewards has a lucrative program in place for a long time that consumers benefit from.
Dr. Oz jumped into action on a JetBlue flight from New York JFK to Los Cabos responding to a passenger’s medical emergency on Friday.
He was enroute to a wedding, and flight attendants called for anyone with medical training to assist.
A man seated in the row in front of him tried calling over a flight attendant, but no one responded so he eventually got up and went to the galley to let a crewmember know what was going on.
She promised “to alert the crew lead” but nothing was done, and the man continued “on and off for a few hours” and I don’t know whether that’s genuinely frightening or awe-inspiring?
There was a push three years ago to have the federal government ban airlines serving alcohol on planes. It didn’t go anywhere, but a new study has thrust this back onto the agenda.
Delta is growing their ‘we don’t actually care’ Austin presence even more: daily SkyWest regional jet Austin – Harlingen service starting in October.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
