American Airlines CEO Robert Isom was named the world’s best airline CEO. That may be debatable, but the airline’s board has awarded him a rich compensation package potentially worth over $26 million.
It’s not April Fool’s or Backwards Day, yet reportedly ultra low cost carrier Frontier Airlines is considering adding first class to its planes – and Sun Country is considering an airport lounge in Minneapolis, at a time when Delta with its Minneapolis hub is kicking passengers out of lounges.
There’s a shot across the bow of aviation – an intellectual case is being made for airlines to revert to the status of public utilities. Sitaraman’s upcoming book can be seen as a starting gun for arguments over regulating the airline industry. The arguments for this used to be unserious, by folks like Robert Kuttner. That’s changing, and with a direct line to people in power.
People who care about not making air travel worse need to wake up to the threat, though there is also much we should be doing that would make air travel better.
Should the first class overhead bins be for first class passengers only? And if so, should a passenger get kicked off of the flight when they disagree – even if they move their bag back to coach?
Daraius Dubash is currently suing the city of Houston for violating his rights.
American and United are in many ways rising. Delta isn’t as good as it once was, though that could change. Ultimately brand follows the underlying reality, even if imperfectly and with a lag.
Delta is not a good enough airline to keep doubling down on the path of low value miles, expecting more from the consumer, and seeing the consumer continue to respond.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Emirates Airbus A380 is special. First class features suites with doors, though there are better first class suites. Emirates has an amazing food and beverage program, often including $500 wines and even more expensive cognacs. And it has two on board showers. There’s also the business class bar.
But it’s an expensive product, both spending cash and spending miles. You’ll have to spend a lot more miles than most programs require for comparable travel. Except there’s a route where they give the seats away for less than the wine you can drink on board.
United Airlines flight 5505 from Aspen to Denver was delayed two hours on Wednesday because a passenger broke the latch on an overhead bin. Everyone on board – or almost everybody – was certainly connecting and most likely missed their connections.
Mikayla Renfrow is an understudy for Disney’s Aladdin on Broadway. She was heading home from vacation in Europe last week, and her Delta flight delayed. That was going to be a problem – because she was about to be given a chance to play Jasmine.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
