You’re charged 18% more than the actual published price of what you order, and then likely assume it covers the tip. You should add another, say, 18% – 20% on top of the 18%. But since many won’t, not asking the question, this service charge almost certainly leads to lower tips even as it leads to higher profits. In other words, it’s not just the guest being cheated it’s the employees too.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Starting June 9th American Airlines is making some minor changes to how complimentary upgrades work that most AAdvantage status members are going to like. Upgrades when traveling on an award ticket will now be available to all status members and will come with higher priority than before.
You used to be able to access Plaza Premium’s own lounges via Priority Pass, but that partnership ended two years ago. But now it’s back.
The owner of the Hilton San Francisco Union Square and Parc 55 hotels in has chosen to stop making payments on $725 million in debt and turn the keys over to their lender, J.P. Morgan Chase.
Park Hotels and Resorts says San Francisco is too much of a mess and won’t be turned around any time soon.
Last year former APFA President Bob Ross was found to have misappropriated funds while running the union. An arbitrator’s award covered charges he billed a family vacation to the union credit card, improperly billed his personal furniture (and bedding and even toilet paper) to the union, and of having the union pay for a personal office he wasn’t entitled to among other alleged misdeeds.
Ross filed suit to overturn the arbitrator’s judgment, arguing first that he shouldn’t be singled out among past union Presidents for financial impropriety, and then that the accusations against him are all part of a plot for Sara Nelson’s AFA-CWA to take over the union.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The new brand is not yet named but internal project names are often revealing, and this one is “currently being referred to as Project MidX Studios.”
They literally tell you the new chain is mid.
I think this is great. If this is something you want to support, you can earn more miles doing so. And if it’s not, you can ignore the offer. Of course in 2023 it’s not so simple.
A Spirit Airlines gate agent was assaulted by a passenger they’d just denied boarding to out of a belief that the customer was intoxicated. The story is just coming out, though it occurred May 11 around 9:40 p.m. The passenger tried to force her way onto the jet bridge, and punched the gate agent in the face when that didn’t work.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
