There were procedural changes after the Air Canada near-miss landing on top of planes in San Francisco in 2017 but those changes do not seem to be followed in these two recent incidents between Delta and American and between Fedex and Southwest. In all cases, the planes continued to operate (though Delta not until the next day). As a result their cockpit voice recorders – which only capture the most recent two hours of data – were overwritten. But the FAA shouldn’t be allowing this.
When Your Flight Cancels, That Free Hotel Room From The Airline Isn’t Worth It, Do This Instead
When your flight is delayed and you miss your connection, or your flight cancels and you’re stuck in the airport on the way home, your airline will often provide you with a hotel room.
The truth is, though, you’re probably not going to like the process. You’re getting what you pay for.
No Good Deed Unpunished, Helping Passengers In An Emergency Leaves You Vulnerable [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
What Southwest Airlines Just Told The SEC About Its Frequent Flyer Program
Southwest Airlines filed its annual 10-K with the SEC and it contains disclosures about the carrier’s Rapid Rewards frequent flyer program – related to how much travel is being done with miles, and what that tells us about how they’re recovering from disastrous service during the holidays.
“This Hotel Is Being Sold” Scam When The Hotel Wants To Raise Your Room Rate
On February 12, the Kansas City Chiefs will face off against the Philadelphia Eagles at State Farm Stadium in the Phoenix area.
Events like this drive up hotel room rates. But if you book a year in advance you can often reserve a room at normal pricing, or book nights on points. And the hotel may look to try to wiggle out of the reservation.
Viral Video Shows Louis Vuitton Carry On Bag – After Delta Promises It Won’t Get Damaged
A viral video shows Delta Air Lines requiring a carry on bag to be checked at the gate – promising that if the bag is damaged the airline is responsible for that. The bag comes back with scuff marks.
This highlights the difference between what an airline considers damage and mere everyday use. However the traveler is particularly put out by the scuff marks because this is a Louis Vuitton bag and that’s no longer pristine.
United Airlines Has Gotten Really Good At Celebrating Customer Milestones Inflight
United’s MileagePlus program offers the most generous lifetime elite benefits. What United has gotten really good at in the past couple of years is recognizing lifetime achievement in the moment and making it special.
The Way You Lock Your Hotel Room Door Isn’t Safe [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
How Much Each Airline Loyalty Program Is Worth, In Billions Of Dollars [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Strange Mythology Around The Amex Platinum Card And American Express Success
American Express appears to be doing well with its Platinum card, having turned it into an Entertainment Book of coupons you pay for and then strive to get more value than its cost from. I have the card and do this successfully, but the mythology around the product is strange?