Delta Air Lines President Glen Hauenstein spoke at the Morgan Stanley 12th Annual Laguna Conference and shared that they are going to add premium seats to planes.
The airline believes restoration of service is close enough that they’ve been out catering contracts for Manchester and Birmingham service in the U.K.
Qatar Airways has significantly increased the surcharges on award redemptions using Avios points, creating a substantial impact on travelers looking to redeem their points for flights. While the number of Avios points required for these flights remains unchanged, the fees associated with these bookings have escalated dramatically.
Passengers flying with Air Canada can breathe a sigh of relief after the airline reached a last-minute agreement with its pilots, narrowly averting a significant disruption that would have impacted more than 110,000 travelers per day.
Austin has had one of the fastest growing airports on the country, year-after-year for many years. American Airlines planted a flag, growing tremendously there, though Southwest Airlines remained the largest carrier in the market by a wide margin.
Now American has pulled back almost completely, retrenching to hub flights and limited Mexico leisure service.
In a startling incident at New York’s JFK Airport, a man went on a destructive rampage at the JetBlue check-in area, reportedly after being denied a ticket to Port-au-Prince, Haiti. Onlookers were stunned as he shouted and caused significant damage to the airline’s kiosks.
In light of the United Airlines decision to roll out Starlink internet across both its mainline and regional fleet, giving the carrier the fastest, best performing wifi in the sky (eventually) and making it free to customers, folks are asking will American make its wifi free also?
I don’t like lining up to board on Southwest Airlines because I don’t really want to board 30 minutes prior to departure, and stand at the gate even earlier than that. But I do like Southwest’s first-come, first-served style of seating. Southwest says I’m in the small minority on this, but hear me out. I’m really going to miss the Southwest Airlines boarding process when they move to assigned seats.
I checked into the Grand Hyatt in DC earlier this week. Or, should I say, I tried to check in. There was a long line at the desk, but no line for elite check-in. Of course, there was nobody working elite check-in, either.
Most small rural airports aren’t ever going to be served by the major commercial airlines. 90% of the airports in the country aren’t usable by part 121 carriers but most are open to part 135.
Even where they can use the airports, it’s not economical for their pilots and planes with just a few passengers on board. But new, fuel efficient planes are a few years from market… as long as there remains a market.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
