Hilton is making two changes to Honors Gold and Diamond upgrades. Starting today they will be selling upgrades through the app. Beginning November 18 they will process automatic complimentary upgrades at Hampton Inn and Hilton Garden Inn hotels with the technical ability for them to do so.
American Airlines hasn’t had an ongoing status match or challenge program since launching Loyalty Points as the new way to earn status, where most AAdvantage activity counts and no longer just flights.
However they’ve brought back status challenges, called Instant Status Pass, and these will now be based on how many Loyalty Points you earn (whether from credit card spend, online shopping etc.) and not just how many trips you take.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Abu Dhabi-based Etihad Airways is raising its pet in cabin fee from $200 to an incredible $1500 on October 15. This fee can be paid in cash or miles at a per-mile value of just below $0.007 (which is itself awful). And even if you buy a separate seat for the animal, you still pay the pet fee. That extra seat is even mandatory in premium cabins.
Just before 2 a.m. on a recent Thursday night the fire alarm went off at the Park Hyatt Washington. There was substantial smoke near the hotel’s gym. Guests fled the building to the street. And while no actual fire took place, everyone was out of their rooms for a full hour.
Does a hotel owe anything to guests rousted from their beds for an hour in the middle of the night, and of course also losing however long it takes them to fall back to sleep? I didn’t ask for something, but still felt that a follow up letter of explanation and apology the next day would have been appropriate. What say you?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A woman took to the internet to gauge whether she was overreacting. Her husband often travels alone with his best friend, but this time invited her along. He bought her a ticket in coach, while he buying tickets in first for himself and his friend. The man explained that she flies coach because the woman – a stay at home mom – has “no job” even though she reports they’re easily able to afford first class.
They left the kids with the wife’s mother, and got ready to travel, which is when she learned she’d be in economy and he wouldn’t.
Is better inflight food a post-pandemic change? Is the difference between first class and business class really bigger than ever before? I’m not so sure. Here’s the real difference between premium cabins.
There’s a new shared premium check-in area and revamped larger joint premium lounges with a dedicated premium path directly to the lounges.
Flagship First check-in is being enlarged, renovated, and rebranded, since it will be used for both BA and American. Lounges are being redone as well, with a total capacity for 1000 passengers. The most premium lounge – replacing First Dining – will include a champagne bar, a sit down dining room and a fireside lounge.
When you arrive at baggage claim and your luggage is more than you can push yourself, many airports around the world have carts for you to use for free. In the U.S. it’s far more common for you to pay to use a cart, like one from SmarteCarte. You’ll pay around $5 to release the cart at a nearby station, and then you can move your bags from the carousel to your ground transportation. Someone has to collect the carts, and then they get re-rented again.
But what if that $5 paid to rent the cart for an indefinite period of time?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
