Passengers on a Southwest Airlines flight from Las Vegas to Chicago Midway found themselves sitting behind a woman with her hair draped over their seat back. They didn’t want a confrontation, but they didn’t want the woman’s hair in their face, so they sought help from a flight attendant.
According to the passengers, the flight attendant replied, “What exactly would you like me to do?”
Airlines use up to four digits for flight numbers. That means they can have up to 9,999 flights (since there’s no flight zero), and no one comes close. American Airlines operates around 6,700 daily flights including its American Eagle regional services. So they should have plenty of room to grow!
Except they don’t. American Airlines, Delta, and United are running out of flight numbers, and nobody knows what to do about it.
Here’s an interesting twist on a husband and wife traveling together, with only one upgrade seat available. Some believe that they should both suffer coach in order to stay together. Others see it differently. It’s just a few hours. Besides, if you love your partner you wouldn’t wish economy on them.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
DoubleTree is a conversion brand. They take hotels that have nothing in common and put the DoubleTree brand on it. You get consistent toiletries, Hilton Honors points and they tie it all together with cookies at check-in.
There’s video that’s gone viral of President Biden, appearing to be confused, trying to board the wrong plane. The assertion is that he thought the small jet was Air Force One and he was getting on by mistake.
Delta is giving employees two positive space passes for anywhere that Delta flies. Employees usually travel nonrevenue, space available for leisure. This lets them book confirmed travel. It’s costly to Delta, because it might displace a paying customer.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Bilt is valuable because they have access to valuable customers – young urban professionals, upwardly mobile – that everyone wants to reach and fails at. They have that access where they live and they built a valuable and engaging program to reach them.
In other words, they’ve come up with a novel approach to the distribution problem that everyone is struggling with.
United Airlines offers less value on a basic economy ticket than competitors do. They don’t allow basic economy passengers to bring a regular carry-on bag on, and they haven’t allowed basic economy passengers to check in online, wasting passengers’ time. Fortunately they’re relaxing the online check-in rule but they’re doing it in a strange and troubling way.
Most people don’t realize that basic economy restrictions aren’t the same across airlines and that United Airlines offers much worse value than competitors.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
