Lost and Found Is An Airline Failure Few People Think About

There's Nothing Wrong With Flying Economy, Just Choose Your Airline Wisely
Aug 27 2022

Alaska Airlines does a nice job taking care of customers one at a time – not always and in every case, of course, but on the whole my dealings with them have been just a touch more ‘human’ than average for the U.S. airline industry. So it didn’t surprise me to see this tweet about Alaska successfully recovering a laptop left on one of their planes.

This shouldn’t be a standout, but how often do you expect to actually receive valuables returned to you if you’ve left them on a plane?

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Airlines – And Media – Should Stop Using The Deceptive Term “Direct Flight”

person pulling lugage
Aug 27 2022

Over the past several days there’s been an argument brewing on twitter over the concept of “non-stop” versus “direct” flights, and how the difference confuses consumers.

With a non-stop flight you take off from one city and land at your destination. A direct flight between those cities entails landing somewhere else first. It may really just mean a connection to another plane, but that new plane carriers the same flight number as the first one.

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