It’s been 36 years since Top Gun. The house where Tom Cruise seduced his flight instructor, Kelly McGillis, is now a pie shop on the grounds of Hyatt’s Mission Pacific hotel.
Now it’s been rebooted and aviation geeks may find it “two thumbs up, five stars, and a must-see.” It’s close-up aviation scenes and cinematography. That’s also all it is [very few spoilers].
I do not know for certain whether some concierges are simple overburdened with too many members and too many requests, or whether the service just varies tremendously by agent, but the experiences readers share certainly evinces a wide spectrum of experiences. When the program was in its test phase it had just four agents, and with the rollout five years ago planned for 15-20 agents in total across all contact centers and time zones. Hyatt won’t say how many agents are working in the program today.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It looks like Southwest Airlines is preparing to enter into partnerships with other airlines. That could mean selling tickets that include connections on other airlines as well as transferring bags. It might even mean codeshares, and frequent flyer earning and redemption as well.
It took over a month, but the Department of Justice has finally filed its appeal in the mask mandate case. The original order has expired and the administration hasn’t said whether or not they’d extend it (they almost certainly wouldn’t, but saying so could make their appeal moot).
Never bet against courts upholding government authority, however there are real problems with the CDC’s transportation mask mandate order beyond Administrative Procedures Act issues that have received the most attention.
Chase is running a 30% bonus on transfers to British Airways through July 31, 2022 and a 50% bonus on transfers to Marriott through August 19, 2022.
With her accomplishments at American, she could write her ticket almost anywhere in corporate America. She’s choosing to stay on at the airline in a reduced role. And literally everyone I’ve ever heard from about Maya has nothing but superlatives to offer.
According to the airline, they “sincerely apologize” for the inconvenience of the delay of flight W95749, from Gatwick to Larnaca, which they blame on late arriving aircraft and air traffic control. They do not, however, apologize for the pilot – who, if he ever tires of flying for Wizz Air- likely has a future with the Delta Air Lines social media team.
I reached out to Hyatt when I couldn’t find a single standard room for the entirety of the next 13 months. Some properties ‘game the program’ with minimum stay requirements for a paid or award standard room so it was possible I wasn’t seeing space that was actually available. I wanted to know whether it was possible to get an free night award at this property, and if so how would one go about doing so?
Hyatt offered that the hotel is “in compliance with offering free night awards when standard rate rooms are available.” But here’s the trick they’re pulling simply not offering standard rooms for sale most of the time.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
