American Airlines Manager Caught Telling The Truth About Poor Checked Bag Delivery Times

baggage claim
Dec 21 2021

Delta and Alaska Airlines commit to delivering checked bags within 20 minutes of each flight arriving. If they fail to meet that, you’re entitled to miles or a credit towards a future trip as compensation. Neither United nor American offer this.

A brief moment of honesty from an American Airlines manager explains why they can’t do it.

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Hotel Gives Out Bonus Points For TripAdvisor Reviews, This Is Why Most Reviews Are Bogus

Dec 20 2021

I don’t look at average review scores for a hotel property on a site like TripAdvisor. A lot of reviews may be fake, and the reviewers may not have similar tastes or expectations even if they’re real. But there’s another thing that skews ratings: incentives by a property to post great reviews. Hotels that do this will get more positive reviews. That doesn’t mean it’s a better hotel.

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