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NYC Hotel Guest Discovers Panda Painting Hidden Behind Her TV—Has To Cover It With A Towel Just To Sleep

by Gary Leff on September 24, 2025

Sep 24 2025

Hotel art is supposed to be forgettable. Instead, this panda painting behind the TV gave one guest the creeps

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11 Comments

AI Was Supposed to Fix Hertz Car Damage Checks—Instead It Triggered Chaos [Roundup]

by Gary Leff on September 24, 2025

Sep 24 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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24 Comments

American Airlines ‘Celebrates’ Gutting Its Small Business Program With A Double Miles Promo That Doesn’t Work

by Gary Leff on September 23, 2025

Sep 23 2025

Two years after gutting its small business program, American Airlines rolled out a double miles anniversary offer. But instead of rewarding members, the promo code sent customers into a broken registration process that ended in error messages.

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11 Comments

Russia Fires Rockets Into U.S.-Controlled Airspace—Forcing Flights 300 Miles Off Course

by Gary Leff on September 23, 2025

Sep 23 2025

Russia’s rocket firings inside U.S.-controlled Pacific airspace forced transpacific flights, including FedEx and UPS cargo jets, to detour hundreds of miles off course.

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30 Comments

‘Only 2 Premium Airlines Can Exist’ Says United’s CEO—But American Airlines Can Overtake Them Both

by Gary Leff on September 23, 2025

Sep 23 2025

United CEO Scott Kirby insists only Delta and United can be “premium” airlines, dismissing American’s strategy. But United and Delta aren’t as elite as claimed—and American Airlines has a clear path to leapfrog them both.

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32 Comments

American Airlines Now Pours Bollinger Champagne—But First Class Flyers Still Being Served $8 Wine

by Gary Leff on September 23, 2025

Sep 23 2025

American Airlines is finally serving Bollinger champagne in its lounges and on select flights. But while the bubbles impress, first class passengers are still stuck with $8 wines that undermine the upgrade.

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13 Comments

From BA’s Safety Video To Naked In The Lavatory—Flight Attendant Sentenced After Onboard Drug Meltdown [Roundup]

by Gary Leff on September 23, 2025

Sep 23 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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7 Comments

Why This 239-Mile Coach Flight Costs $4,000—And How To Fly It For Just 30,000 Points Roundtrip

by Gary Leff on September 23, 2025

Sep 23 2025

A 239-mile Arctic hop in coach costs nearly $4,000 roundtrip—which can be more than a lie-flat seat from New York to London. Here’s why.

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21 Comments

Capital One Adds Three Transfer Partners — Qatar And JAL Lead The List

by Gary Leff on September 23, 2025

japan airlines plane
Sep 23 2025

I’m earning valuable points that are increasingly flexible, and getting great perks, so I’m a big fan of what Capital One has been doing for the past roughly seven years in building out these products.

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4 Comments

The Airline Demanded He Pay $5 For A Boarding Pass. He Refused, And Police Took Him To Jail Instead

by Gary Leff on September 23, 2025

Sep 23 2025

A $5 boarding pass fee sparked a standoff at the check-in counter. Bodycam footage shows the moment a passenger’s refusal ended with police taking him to jail.

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49 Comments

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About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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