Pre-Takeoff Tension: Hero Flight Attendant Thwarts Drunk Passenger’s Attempt to Open Emergency Exit

On a flight Qingdao to Harbin, China on Saturday, a flight attendant had to physically secure the emergency exit door following a passenger’s attempt to open it as the aircraft prepared to depart. The crewmember had one hand on the plane’s roof and another on the emergency exit lever. Naturally, the passenger was drunk.

The female flight attendant was observed gripping the emergency exit lever firmly while bracing herself against the cabin’s ceiling. This was necessary after a male passenger attempted to manipulate the exit door’s lever. A male flight attendant intervened, questioning the passenger “Sir, did you open this?”. The man ignored the questions at first, looking down at his cell phone, and then appearing confused. He began gesturing at the lever without initially verbally responding.

The male flight attendant continued to press the passenger with questions about his actions, asking, “Why did you open it? Didn’t you know it is prohibited to open this kind of thing?” He eventually confessed to his drinking.

Crewmembers directed the passenger and another passenger nearby to switch seats. Remarkably, the passenger was permitted to remain on board. The two hour flight took off and continued its journey without further complications.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Asian airlines and their FAs are great. They expect people to do stupid things, try to prevent them from actually executing on their stupidity, expertly not escalate the situation, and save their customers’ “face” while keeping them out of trouble. All with a smile. And they even help you with your carryon, and in J they sometimes insist on stowing it for you. On my last UA transpacific flight, we had an FA in J who was similarly going out of his way to tactfully / discreetly keep a stupid passenger from getting into trouble. Except for the food, my UA international J flights have rivaled the Asians.

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