She Draped Her Hair Over the Seatback Screen on United Airlines—Would You Use Coffee, Gum, Or Scissors? [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Coffee, gum or scissors could all be considered assault. Ask nicely and point out you have a cold and may end up coughing or sneezing on the hair. A few hacks help make it convincing then reinforce every once in a while.

  2. Resy symbolizes the number one reason I may drop AX. I want travel perks, not the young urban-dwelling “lifestyle” stuff, and they seem to increasingly skew to the latter. There are no Resy restaurants near me, I’m not joining an overpriced gym, and I don’t care about concerts from the latest hip, cool names. I’m 60 and have plenty of money to spend, but I’m not the valued demographic. I get it.

  3. I usually carry some hair elastics in my coin wallet (I have a 10 year old daughter). I probably would start with a conversation. But if not, putting the hair in a quick bun seems a lot more reversible than cutting it off.

  4. How about just being a decent human being and asking nicely if she can pull her hair back? most people respond positively if you ask without aggression.

  5. I would either have sneezed in her hair, picked my nose and used her split ends as a cloth, an and gently put my used chewing gum in her hair as well. Food from my meal would also be fair game.

  6. The standard operating procedure is to not be a passive aggressive coward. Normal, well adjusted people who aren’t pushovers would simply say “excuse me, would you mind removing your hair from my seatback?” If that doesn’t work, get a FA. It’s sad that we have a generation of people without the basic skills needed to function in society.

  7. Wow. Mantis isn’t known for his levelheaded rational takes, but here he is. A broken clock, right twice a day, on the dot here.

  8. Jesus, people. Just ask her to move her hair. Maybe she didn’t realize she did it. Why devote so much time and energy into something that can be resolved, in 2 seconds, with a simple, “pardon me”?

  9. Or just be a human and ask them to fix it…. you’ll have 5 witnesses to your stupidity. it won’t end well.

  10. I enjoyed that United Nigerian Airline reference and that lady’s response: “This is not meant for you.” Makes me want to visit Lagos and check it out.

    Woah, Chapter 7 (not 11, restructuring) for Silver! Will United or jetBlue step in to salvage? Pan Am-style purchase of assets?! (Sorry to defame the great Pan Am by comparing lame Silver to it)

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