Tag Archives for american airlines.
A major wind stom in Las Vegas kept planes from landing on Tuesday. American’s Chicago to Las Vegas flight 2254 made an unusal diversion – to Bullhead City, Arizona, an airport that lacks commercial service.
As part of a more customer-centric focus, one of the key things I’ve been suggesting American should do is reverse this policy. Now the airline shares that all customers will once again be able to be added to standby in-person with an agent.
On Saturday he flew American Airlines from Minneapolis – where he was attending the funeral of slain Minnesota House Speaker Melissa Hortman – to Philadelphia, near his home in Wilmington. He bumped a first class passenger out of the cabin to do so.
The latest victim of American Airlines cost cuts appears to be flight attendant personal protective equipment.
American Airlines is reducing the number of nitrile gloves onboard for flight attendants to use, and restricting when they’re allowed to wear them.
Last year I shared one perk that most top tier elite members don’t even know that keeps me well-taken care of when flight plans go sideways. American Airlines will add a backup flight into your reservation, without having to change from your current flight
This group was put up in the Choice Privileges Quality Hotel Philadelphia International Airport. Any hotel that has to tell you that they’re quality probably isn’t. They put the property – and the airline – on blast
Service in the U.S. is sad, and often cabin maintenance is, too. And that gets back to the premium experience that carriers are trying to merchandise. In order to generate a revenue premium you need to offer a product that’s valued at that higher price. Is it sad to say I miss Virgin America’s domestic first class?
American Airlines has announced a plan to open a new business class Flagship lounge in Miami.
American Airlines is eliminating Flagship First Class in favor of more business and premium economy seats on its fleet of Boeing 777-300ER aircraft. The end of first class on the last U.S. carrier to offer it internationally is sad to me, but the project has been pushed back. As American has planned to wind down the offering, they’ve really let the product slide.
A passenger on American Airlines flight 91 from London Heathrow to Chicago on Sunday says that they found themselves in an altercation with the woman seated behind them, whom they dubbed a “Karen.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
