Tag Archives for american airlines.
Instead of replacing all of their domestic first class meals at once, as they’ve had in the past, American Airlines has been replacing a few items at a time on a rolling basis.
The airline has introduced four new entrees and two salads.
American Airlines launches their new uniform with about 50,000 employees putting on their new attire today. This comes after the new 2016 Twin Hill uniforms led to thousands of complaints about irritation and worse from another manufacturer.
As a result of these issues American’s employees have been allowed to use a makeshift combination of old uniforms, including old US Airways uniforms and some off the shelf options. This will be the first time, hopefully, that all legacy American Airlines and US Airways employees all have the same look and keep it.
American Airlines has come out with their own convoluted copycat of waiving change fees on new ticket purchases. It is simultaneously less generous and also more strategically useful than what JetBlue and Alaska have done in the face of weak bookings resulting from coronavirus fears.
American Airlines flight AA198 from New York JFK to Milan was cancelled Saturday evening after crewmembers refused to make the trip to Northern Italy over coronavirus fears. On Saturday the U.S. government raised the alert for travel to Northern Italy to its highest level.
American Airlines gutted their partnership with Alaska Airlines and the most recent stage of the breakup was just announced in the fall so I was genuinely surprised by the about-face announced in mid-February of a newly-energized partnership including oneworld alliance membership for Alaska.
On Wednesday American’s CEO Doug Parker held one of the airline’s monthly ‘Crew News’ employee question and answer sessions, a recording of which was shared with View From The Wing. During his introduction Parker talked about the strategic shift that this represents.
When the American Airlines-Qantas joint venture was first announced I expected that an early route addition would be Dallas Fort-Worth – Brisbane. The head of the Brisbane airport expected it, too, and the CEO of Qantas International predicted their Boeing 787s made the most sense flying Brisbane to LA or Dallas.
Before Qantas began operating an Airbus A380 on the Sydney – Dallas route the flight was on a Boeing 747 and from Dallas to Sydney had to make a stop in Brisbane (but flew non-stop from Sydney to Dallas). Now JonNYC is writing that Dallas Fort-Worth – Brisbane is a route to look for.
There are two paths American could take for a new flight from the U.S. to Doha. One is replacing existing Qatar Airways service from one of their hubs. The other is flying Seattle – Doha, which makes a lot of sense once Alaska Airlines joins oneworld and potentially severs its partnership with Emirates. But American needs that to fall into place first, and get agreement over subsidies for their new flight.
Parker has the challenge of reversing course after everything he’s said about the existential threat Qatar Airways posed to his airline. So how is he explaining the flip flop? He penned a letter to employees.
American Airlines announced a new strategic partnership with Qatar Airways that involves restoration of codesharing and exploring flying to Doha. This pretty much puts to rest speculation about Qatar Airways leaving oneworld
American Airlines CEO Doug Parker explains why when he sees something wrong he doesn’t insist that fixing the problem should be a priority.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
