american airlines

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American’s Club Lounges Now Have Impossible Burgers and Mac and Cheese Bars

by Gary Leff on October 9, 2019

Oct 09 2019

Chicago O’Hare, Miami, Los Angeles and Dallas Fort-Worth have Impossible Burgers for purchase at $12. There’s also made-to-order ramen (“the Ramen Bowl shredded carrots, green onion, tomato and ramen noodles are prepared in the kitchen and warmed with the vegan lemongrass broth”) and some clubs lave local Destination Dishes on the Food for Sale menu.

The new “build-your-own mac and cheese stations…have a host of topping options, including onions, bacon and crushed chili cheese Fritos.”

Insane: American Retrofitting Planes They’ll Need to Retrofit Again in a Year

by Gary Leff on October 8, 2019

Oct 08 2019

American Airlines has restarted their ‘Project Oasis’ retrofit to cram more seats into Boeing 737s. They’re taking these planes out of service for weeks at a time even with their MAX aircraft still grounded.

The first class on these planes is so bad they’ve decided to redo those on aircraft that have already been updated. But since the fixes haven’t been certified yet they’re going to put the wrong first class in these planes, only to change them up again in a year.

American Airlines Replaces First Class Chocolate Chip Cookies

by Gary Leff on October 8, 2019

Oct 08 2019

American Airlines used to serve the most wonderful baked on board cookies. The whole domestic first class cabin would fill with the smell of fresh baked goodness. It was that smell, even more than the taste, which made the flight feel like home.

After US Airways management took over, and then implemented US Airways catering standards (while meeting in the middle the distance of flights that got meals) in September 2014, baked on board cookies were eliminated. They explained that since legacy US Airways aircraft had just one oven up front, it was tough for flight attendants to heat both meals and cookies at the same time.

Passenger Rushes Past Gate Agent, Declares Himself the FBI

by Gary Leff on October 7, 2019

Oct 07 2019

American Airlines flight AA1060 from Miami to Newark was delayed about three and a half hours today when a man “ran onto the plane screaming that it was his plane and he’s FBI.”

The Captain made an announcement, going farther than he should have and likely speculating baselessly, that they “think the guy was a decoy to distract from something else.” Everyone was offloaded and passengers and bags were searched.

The CEO of American Completely Misunderstands What’s Wrong With His Airline and How to Fix It

by Gary Leff on October 7, 2019

Oct 07 2019

American Airlines Chairman and CEO Doug Parker thinks the only thing wrong with the airline is their operational performance, that’s the fault of the mechanics, but getting a new contract between the airline and its separate US Airways and American mechanics is the job of the federal government.

75,000 Mile Offer Back for Barclays AAdvantage Business Card

by Gary Leff on October 5, 2019

Oct 05 2019

Barclays has brought back their best-ever 75,000 mile offer for the AAdvantage® Aviator® Business Mastercard®. I wanted to sign my wife up for this but just missed it, so this is in the chute for me.

As Vultures Swirl Over American Management, the Airline’s Operation Appears to Improve

by Gary Leff on October 5, 2019

Oct 05 2019

Over the summer the carrier cancelled more flights than anyone, faced not just with a mechanics’ job action but also too much deferred maintenance and management failure to deploy parts where they were needed.

However the month of September was American’s best in two years based on the most important metric of on-time arrivals.

Why is American The Only Airline With Flights Before 6 AM At New York LaGuardia?

by Gary Leff on October 4, 2019

Oct 04 2019

As far as I can tell only American schedules LaGuardia departures before 6 a.m. While it’s desirable to get out ahead of other airlines to be first in the departure queue at the crowded airport, those flights push back and… wait. It’s unclear to me the benefit of pushing back more than 5 and 10 minutes early.

American Airlines Eliminating Home-Based Reservations Agents

by Gary Leff on October 4, 2019

Oct 04 2019

As if it’s not hard enough to get through on the phone when bad weather hits as it is, American Airlines is closing their Reno reservations office, and eliminating home-based reservations agents.

A Model for What’s Going On at American Airlines

by Gary Leff on October 3, 2019

Oct 03 2019

When a President expresses ‘full confidence’ in a member of their cabinet, the cabinet secretary’s days are numbered. There aren’t even leaks out of the American Airlines Board of Directors right now expressing ‘full confidence’ in CEO Doug Parker.