Jul
04
2019
I’ve written about how badly American’s operation is performing this summer so it’s only fair to note that while they’re still suffering, the fifth week of the summer schedule was slightly improved.
American Airlines didn’t meet their (very modest) operational goals, but they hit higher marks than in weeks three or four. In sharing this news with employees American recognized an Airport Customer Service instructor for “going the extra mile for our customers this peak travel season” during irregular operations.
