Tag Archives for pre-order.
United Airlines now offers pre-order meals, snacks, and drinks in coach starting five days prior to departure. So far this is only available on some flights out of Chicago to 4 markets but will “expand to all flights over 1,500 miles by early fall.”
American Airlines started letting customers pre-select their meals online when they’re flying in premium cabins back in the fall of 2012. Delta didn’t roll out this feature until early 2019 and going into the pandemic United was still in testing.
The airline offered meals pre-ordered between 30 days and 24 hours before a flight, selecting from items that are offered on board anyway. Most meal service on domestic flights was scrapped, though, early in the pandemic.
Short premium cabin flights in Europe usually come with lounge access and a decent meal but don’t give you more legroom. In contrast U.S. airlines sell lounge access separately, give you a bigger seat and a bit more room, but the food is often wretched.
I date the beginning of real cuts to domestic premium cabin meal service to early 2001.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
