Tag Archives for uber.
Here’s an Uber tipping scam you need to watch out for. Tipping is still voluntary in the app, and there is no automatic tip for rides. But some drivers, apparently, are warning riders about an automatic “30% tip” if they don’t choose their own tip. That motivates riders to enter a tip.
Uber’s introduction of tipping, initially perceived as beneficial, actually leads to reduced driver wages and deteriorating service quality.
Two Americans vacationing in Costa Rica were charged $29,994.33 for one Uber ride. It was supposed to be 29,994 a single Uber ride due to a suspected currency conversion error. The couple claims that the cost of the ride should have been 29,994 Costa Rican Colón – or US$55.16.
Complaining to Uber, they were told to contact their bank. The bank says Uber’s the one who charged them this way. And since they paid via debit card, their bank account has been fully drained. They shared their story having made it to Guatemala with “no access to funds” for their five year anniversary.
Uber is terminating its rewards program. They’re dropping elite status. Customers who earned benefits – even just earning them this month – won’t receive their promised extra points, better customer service, or priority on airport pickups effective September 1. In fact there won’t even be any more points-earning.
There are several rebates and bonus offers available right now for Uber and Uber Eats, that you can stack for lower costs, points, and to earn American Airlines elite status all at the same time if you sign up for the offers and use the right credit cards. In fact there’s a triple-dipping opportunity.
Uber’s public relations disasters were myriad five years ago. Drivers hated them. Story after story came out about their hubris, their regulatory problems, and their toxic workplace culture.
They’ve turned around that narrative, but the narrative now is that they’re just no longer a great product. They’re on demand transportation that’s often more expensive than a cab. They’re deliver for cold food that takes too long and now often makes stops between picking up your meal and bringing it to you. And they’re very little else.
It’s easy to forget how awful taxis were when Uber burst onto the scene. You couldn’t request cars by app, you couldn’t see where they were or know when they’d arrive, and you couldn’t track your rides. Cabs were usually in terrible condition (with regulated prices and limited numbers of cabs, it made no sense to invest in the product because doing so didn’t help a business earn more). And you had the whole payment process thing at the end of the ride rather than just getting out of the car.
At the start of April I wrote about an offer to earn 465 American AAdvantage miles – and elite status miles – per Uber trip up to 4 times via SimplyMiles. That’s 1,860 elite status miles for taking Uber and charging the trip to a Mastercard registered on the SimplyMiles site by May 31, 2022.
I now see that I have two other Uber offers as well, which I’ve now activated.
If you’ll pay for up to 4 Uber charges using a Mastercard you can earn American Airlines redeemable miles and loyalty (elite qualifying) points for the transactions.
Federal prosecutors describe a “nationwide scheme that used stolen identities to fool ride-hailing and delivery service companies into hiring unqualified drivers.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
