Comments

1. a) On my occasional roadtrips-with-friends, the route/destination is indeed influenced by whether In N Out is available; b) Simply order the fries “well-done” and they become very good. (If you want bad, gloppy, limp, greasy fries, go to Five Guys)

2. Agree In and out soggy Fries suck
   I’ll take frozen over those if I’m going to clog my arteries worse than they are ;)!

3. Four Lyft drivers canceled on my within 10 minutes, the pick up and destination were in very nice areas.

   Another Lyft canceled a 3 day advanced booking less than 30 minutes before pick up to take us to the airport at 430 (It confirmed by the driver 2 days prior). Luckily we were able find an uber at the last minute.

   I always tip well for the drivers and have a 5 star rating. What’s going on with Lyft lately?

4. So Uber is pleased that drivers can just dump a customer because they don’t like the destination but at least the AI when you complain about getting hosed will be personalized. That will make up for things for sure! Great business model: only intentionality screw over customers when the person who chooses the job doesn’t feel like doing it anymore.

5. Five Guys fries are the best – because peanut oil and not your usual carcinogenic stuff
   InNOut burgers would be nice if they put some real meat in them which is economically impossible at their price
   Smash burger was really the best before pandemic but not anymore

6. Uber scheduled pickup is not guaranteed. It’s a best effort
   Uber doesn’t allow passengers to rate drivers that cancel even if the driver is egregiously bad. Telling customer 15 minute wait and canceling with 1 minute left.
   Uber does not enforce brand standard between Uber X and Uber Comfort
   Uber adds a ton of extraneous fees to food delivery and car usage
   Uber inflates food prices from menus of restaurants to offset or eliminate all their “promotions”

7. This is the issue, when we get a trip request (especially late at night) there may be a problem getting trips going back to where we need to to go home. I have taken these trips and many times have been stuck driving down my own gas trying to get to a point where I can pick someone up going in my direction. Many times this happened until I realized I had to cancel them.Also it can take a very long time to get these same direction rides depending on where you are versus where you’re going, I’ve been up all night determined not to drive myself home on my own gas and finally had to stop doing these.This wastes time and gas, also if it’s late, we’re often tired and have the energy to get you there but not for us to get home especially if it’s a long trip. We can see more now in the app where we’re going so we can avoid more of that (hopefully) but it’s not always fool proof. It’s not beneficial for us to cancel as that is a hit on our ratings and the reason I took the trips was to avoid that but I had to let that go because it was too ridiculous being stuck far from home late at night trying to make money. Calling helps both of us to avoid you waiting even longer for us to get to you to learn we aren’t going that way. I’ve taken people because they begged me (usually to the airport) even other kinds of trips but I had to stop killing myself trying to keep my numbers perfect and not be guilty because there weren’t enough other drivers on the road late. It makes sense because EVERYTHING slows down – can’t get food or coffee at a point to help keep you up because COVID stopped many 24 hours and super late places. They close early now and that helps us to stay on the road later too but we’re not being flippant about cancelling, it doesn’t help us to do that. Also we have to make quick decisions with the offer before it disappears in the app (I’ve missed many that I really wanted). We can get trigger finger trying to catch them and realize we tapped something we didn’t fully see all the details for that don’t work out realistically in that scenario.

8. As independent contractors the Uber Drivers have a right not to accept jobs or cancel a job with a destination he or she may feel unsafe going to. I don’t blame them if certain areas are safety issues for them. I myself never had any complaints about Uber. Maybe it’s because I’m in NY and it may be different elsewhere. I never had a problem with the town cars or yellow taxis either except the dispatcher taking too long to answer, not knowing when it will show up, and getting a yellow cab to stop even in midtown Manhattan. That’s why I love Uber.

   Before the growth of the medical air charter, commercial airlines used to take out economy seats and build these medical suites to transport people who needed to be transported supine and being attended to. With the IFE and in seat power being common, I guess it is more of a hassle now to reconfigure and these medical charters are much more common.

9. Uber charges me $5 if I cancel. I want them to credit me $5 if their driver cancels. Fair is fair.

   Also, the inability to rate or even complain about a driver who cancels is infuriating.

10. Uber has shown ridesharing is not a viable economic model. They might be able to make their business as a whole work through food deliveries, freight and logistics offerings, and whatever else they mention on their earnings calls. But the rideshare model was a ZIRP phenomenon, heavily subsidized by venture capitalists as a real world economic experiment that turned out disappointing vis-a-vis actual profitability.

    Shame because have we all forgotten how bad taxis were?

11. Agreed, Uber (and Lyft) cancellations are terrible. Especially when the app states “pick-up in 16 minutes” and you watch the car get closer and closer and closer and closer only to disappear when it’s 1 minute away, an absolute complete waste of 15 minutes. Happens all the time in NYC suburbs (when going to a NYC airport) because airport pick-ups require special car and driver licensure which many suburban drivers do not have, thus they cannot get a pick-up close to the drop-off location (LGA or JFK). Also common when arriving LGA or JFK and going to the suburbs. (Westchester County NY has the added hassle of an expensive toll to get to and from NYC airports, which many times the driver has to pay when returning without a rider from an airport.)

    Would be much less infuriating if they told drivers the destination upfront so that hopefully only those drivers willing to actually do the ride would accept. Lyft is only slightly better in this regard.

    Agree wholeheartedly with “credit me $5 if their driver cancels” and “inability to rate or even complain about a driver who cancels is infuriating” and “Uber doesn’t allow passengers to rate drivers that cancel even if the driver is egregiously bad.”

    “we all forgotten how bad taxis were”, no way, some things are unforgettable.

12. @Andy (the other one) – Five Guys fries are limp. Meh.

13. I’ve read all of the comments, and feel compelled to chime in…

    Neither Lyft nor Uber – and I drive for both of them – provide the driver with proper up front information as to the destination of a given ride. Since I’m a a large spread out county, I often pick up a rider at the airport and haul them 36 miles to an area which is surrounded by weedy looking fields. Yes, there are many homes out there, but NO ONE is going towards either the airport OR my “home area” when I need to return. The result? I spend 40 minutes each way for a mere $33 fare. I not only lose the time returning, but I also pay for my own fuel. I can make up a few buck to pay the fuel, but it’s damn near impossible to get a rider on the way back, so the time is lost – and we all know, you CANNOT REPLACE LOST TIME.

    This is happening while Uber has taken a larger chunk of each fare to prop up their earnings report, and line the pockets of the CEO with golden options… And just take a look at the software engineering jobs they are advertising in SF. They start software engineers around $175K/year.

    So, the guys at the top have virtually NO SKIN in the game, yet here we, the drivers are, with Car payments (or WORSE, a rental), along with Fuel, Maintenance, Cleaning, and Insurance. They don’t even offer us an insurance package to assist in reducing our fees. Drivers like me are working for less than $14. per hour.

    In truth, this is a damnable business model. It would appear, however, that WRIDZ – a startup in Austin, TX, has a better plan for both Driver & Rider. It’s only in Austin at the moment, but it’s sure to spread like wildfire, and it will become the UBER KILLER. It has the potential to triple the income of the driver – using current charges by Uber/Lyft – and reduce costs to the Rider.

    It was bound to happen; when you screw your business partners, you get screwed right back. What neither Uber nor Lyft really understand, it that the DRIVER is the company. The software to create the business 15 or17 years ago was horribly expensive and much of it needed to be invented on the fly. Today, however, a series of modules may be purchase, all of which have a total cost to a new company of round $200K.

    Let Uber & Lyft eat cake! I predict in two to three years, they’ll be GONE GONE GONE. YAY!

14. @Gary
    Well, one thing is clear – when national divorce will happen, it will be not across blue-red lines but on the topic of crispy vs soggy fries. There is absolutely no compromise possible here.

15. As an uber driver, I have to do this all of the time on long Island, New York. Uber is the worst when it comes to not sharing the drop off location before the driver accepts the ride. I have canceled on the spot of the pickup location with the passengers inside my car as I started the ride only to find out then and there that there ride is going all the way out to New Jersey, Upstate New York, Connecticut, Manhattan, Bronx, Brooklyn ect… I’m a Long Island New York suburbs driver that will only cover Nassau and Suffolk County! JFK and LGA are also acceptable but that is my final stretch. I have taken these rides to all of these other places that are too far out of my way in my past and Uber doesn’t pay their drivers enough for these rides. This is the reason you’re canceled on. Why should we have to go out of our way to get paid absolutely terrible. Now with Lyft it’s a different story, they give me all of the information upfront before I accept the ride to make the decision that I need to make. For me the pickup location doesn’t matter, I will pick you up and drop you off in any neighborhood in Suffolk or Nassau County. To sum it up Lyft provides more for their drivers. I’m happy driving for Lyft because of the changes they have made for their driver application. I don’t feel overwhelming stressed out anymore when I drive for them because they share one simple thing! The drop off location information before the driver accepts the ride. Uber is the worst platform a driver can work on. End of story.

16. I’ve read all of the comments, and feel compelled to chime in…  

    Neither Lyft nor Uber – and I drive for both of them – provide the driver with proper up front information as to the destination of a given ride.  Since I’m a a large spread out county, I often pick up a rider at the airport and haul them 36 miles to an area which is surrounded by weedy looking fields.  Yes, there are many homes out there, but NO ONE is going towards either the airport OR my “home area” when I need to return.  The result?  I spend 40 minutes each way for a mere $33 fare. I not only lose the time returning, but I also pay for my own fuel.  I can make up a few bucks to pay for the fuel, but it’s damn near impossible to get a rider on the way back, so the time is lost – and we all know, you CANNOT REPLACE LOST TIME.

    This is happening while Uber has taken a larger chunk of each fare to prop up their earnings report, and line the pockets of the CEO with golden options…  And just take a look at the software engineering jobs they are advertising in SF.  They start software engineers around $175K/year.

    So, the guys at the top have virtually NO SKIN in the game, yet here we, the drivers are, with Car payments (or WORSE, a rental), along with Fuel, Maintenance, Cleaning, and Insurance.  They don’t even offer us an insurance package to assist in reducing our fees.  Drivers like me are working for less than $14. per hour.  

    In truth, this is a damnable business model.  It would appear, however, that WRIDZ – a startup in Austin, TX, has a better plan for both Driver & Rider.  It’s only in Austin at the moment, but it’s sure to spread like wildfire, and it will become the UBER KILLER.  It has the potential to triple the income of the driver – using current charges by Uber/Lyft – and reduce costs to the Rider.  

    It was bound to happen; when you screw your business partners, you get screwed right back.  What neither Uber nor Lyft really understands, is that the DRIVER is the company.  The software to create the business 15 or17 years ago was horribly expensive and much of it needed to be invented on the fly.  Today, however, a series of modules may be purchased, all of which have a total cost to a new company of around $200K.  

    Let Uber & Lyft eat cake!  I predict in two to three years, they’ll be GONE GONE GONE.  YAY!

17. Uber should pay there drivers more and cancelation problem will be solved, Uber keep changing there rates and taking more from there drivers,

18. Thankfully I can pay friends and relatives to take me to the airport or pick me up. I tell them that instead of paying Uber I would rather give them the money – I do this even if it is more than what it would cost me for Uber because I never have to worry about cancellations.

19. I live in Oklahoma & don’t drive. I constantly have both Uber and Lyft drivers accept my ride & sit wherever they are for at least 10 minutes before they start driving & then cancel just as they realize that I live in an apartment complex. There are days where I will have my ride cancelled by up to 4 drivers before I can get someone to pick me up & take me to work less than a mile from where I live. Unfortunately once a driver cancels on me I can’t leave a review on them.
    To prebook a ride Lyft charges double the normal fee and Uber’s fees start at $40 regardless if you’re only going 0.5 miles or 10 miles.

20. The rides are not cancelled because of the destinations, they are cancelled because of the amount of money Uber/Lyft pay the driver’s. Though the rider is charge a good amount for the service, the amount the driver get is so little. We cannot continue to accept $5.00 rides. Gas cost are very high. Long distance rides are not paid enough to compensate time and gas usage. This problem is created by Uber and Lyft, not caused by rider.

21. I drive. Uber will send you 10 miles to make a two mile trip. Sorry not in business to make Dara 20 million.
    I don’t trust him at all. All about screwing driver. Well ole Dara don’t know when I’m screwing him. Yelp, cash rides are the key. Offer a discount to Rider. Pay by cash app.
    Two can.play dirty.

22. Seriously, you passengers wanting to complain about drivers who cancel on you… HAHAHAHA!!! You’re the reason we cancel you low-rating jerks. Try following the rules at pickup, having some tact, and not playing some cheat the driver on the fare game where the wanna-be rider cries, complains and makes a scene while they get CANCELLED! Oh, and yes, use my car as your phone booth to complain about me to Uber? You’re TRESSPASSING! And I may wait for a professional to remove you or I may blow my whistle, and crank the heat and freshen up the fragrance. If most of you weren’t so entitled about your use of my time and things, I would never have to speak to you the way I do, making you feel bad and retaliate back for your crap behavior by rating me poorly and making it harder for me to eek out a living in this world? Real fair. Swear some of you should spend your life pedestrians. Not following rules at pickup is why I cancel on you. That and why ever else I want

23. I drive for UBER, and the problem is that no one wants to take a run that goes so far away from home, only to be left stranded.
    Let me explain what I am talking about. I live on the east coast of Florida. It’s a good area to drive to work out of. We have Cape Canaveral, we have the Orlando International Airport, we have Sanford Orlando International Airport, we have Disney World, so what what is the problem? If I take a run from Cape Canaveral, it’s a great call. I take them to the airport in Orlando Florida, I put on priority destination on my app to get back to Cape Canaveral or anywhere over on the east coast by Cape Canaveral,what does Uber do, they send me to Disney World, I get to Disney World and I’m held hostage in there for the rest of the day. Where you drive 4 miles inside of Disney, to pick up a ride that’s going 1 mile around the corner. Where’s the profit in that? And my time is running out all my priority destination to get back. As a result of that I am now 20 minutes further away from the Orlando Airport and 45 minutes away from the airport back to Cape Canaveral. I now have to drive back without a call. There’s no reason why Uber cannot get a driver back where they need to go especially in places like Orlando, Cape Canaveral, Tampa any of these areas they have calls that go that way they can do it if they choose to do it, but they don’t. So understand this, drivers do not necessarily want to cancel on you. Uber puts them in the position where they have to do it. Because nobody wants to work for free.

24. Uber and Lyft are still a huge improvement over old fashioned taxis. I used to drive and park at the airport because the taxis were so undependable.

25. Uber is a joke. If placed laws are properly executed, they shouldn’t even exist. It’s simple, do the math their business model has proven itself it cant make any profit without exploiting consumer and their work force. All they do is bend the law, exploit people, with jacked up numbers. I hope their executives get exposed of what they are doing to public and hope they serve some time.

26. I use Lyft to to get to and from work.. and some mornings I will have 3 Lyft drivers cancel on me.. this is not a surprise to me

27. I agree with nsx. Uber charges me $5.00 if I cancel. I should get reimbursed $5.00 if the driver cancels after me waiting for him/her to arrive, and I have to start all over again.
    Fair is fair!

28. I never had a problem getting a Lyft to the airport (an hour away) until this last time. The driver arrived and asked me to pay bridge toll for two bridges. I told her we weren’t crossing any (she confused SFO for SMF). When I told her I was going to SMF she said I would have to pay more as it wasn’t worth it to go that far. I refused and she told me to cancel the ride. I then had four drivers disappear (one driver twice) and finally got to the airport with the fifth driver. I tried reporting this to Lyft but never heard back.

29. “and we all know, you CANNOT REPLACE LOST TIME.”

    You’re in the wrong business, mi amigo. Better find a call center job. Not one minute wasted

30. What-A-Burger!
    ‘Nuff said!

31. The #1 thing I would love to see on ride share apps is how many times a driver has canceled a ride in the last day, last month, last year and lifetime. Tired of waiting for them to get close to me and then cancel. I spent an hour once at midnight waiting because of the constant cancel and “we found you another driver” bs

32. Hey, Bob,

    Don’t complain here; tell Uber directly that they need to get their S*** together and start paying the drivers a reasonable income.

    That, in a nutshell, is exactly why drivers cancel. The worst part about it is that sometimes riders actually get in the car, and I’ll ask, “what did Uber charge you for this ride?” On that particular ride, I was earning $24., and Uber billed the customer $47, (less than 50% to driver), so I asked the rider if he had the Cash App. He said yes, and I told him to cancel the ride, and I’ll take him for $35. if he shoots me cash right now.

    As another driver stated earlier, two can play the “I just screwed you” game.

    If you ever think this is going to happen, call the driver proactively, and tell him that if he picks you up, you’ll cash app him with a better rate. The “take” by Uber is rapacious to the driver, so knowing that you can always pay him more that Uber would give him, and cut Uber out of the deal compleetely. I know a handfull of drivers doing this…

33. FlyOften,

    YOU go try and drive 80 or 90 minutes for $23., and come back and brag about how much money you’re making…

    The reality is you only make $$ when you’re picking up another rider; NOT when you’re deadheading. (Probably doesn’t even understand the term.) Drive 35 miles out into the country, and guess what – NO ONE is calling for a pickup, you’re screwed, and you drive back hoping against hope that you’ll get a chime telling you there’s a rider awaiting you. 99% of the time it just doesn’t happen. In fact with over 600 rides logged, I”ve NEVER picked up such a rider.

    Until you sit in the drivers seat in a very large area, you have no idea what you’re talking about.
    Just sayin.

34. S Brown & Tristan O – then get a different job. You’re fucking people over and should be banned form the platform.

35. I drive for Uber over and a half years. Last year payed over 14,000 in Uber fees, with Uber taking 49.5 percent of are income paying us less then a cancel fee for short trips, while attempting to make up for cooperate greed by providing incentives that can’t be met due to the start and finish dates of the incentives is ridiculous. What Uber takes from the drivers can’t be justified in any possible way. There charging the customer more and paying the drivers less. Customers are not providing tips due to the increased cost of the trip. Uber XL gets paid 50% more for there trips for carrying 1 extra passenger, the cost of maintenance is no more then an UberX. It’s all about cooperate greed. If Uber took 5% for every trip flat rate the company would still making a large amount of capital gains per year. The causality insurance the insist you use cost on average 480.00 per month depending on the length of your trip. No proff of kick backs from the insurance provider? That insurance is very expensive when I have my own coverage on my insurance for 10.00 extra per month same coverage. Uber needs to make changes for the driver. Without the drivers there programing is useless. Wake up Uber!! Pay your drivers decrease the cost to the customer and stop corporate greed!

36. I dont care if the driver cancels. If they dont want to take me I dont want to make them do it. It’s better for everyone involved if there is full consent and knowledge in advance.

37. Customers seem to not like that we cancel on them and truthfully some areas are just not comfortable to drive in for a number of reasons weather it be a dead area, mountainous, the ghetto, poor roads ( lots of pot holes ) ect.. to answer your question on why we cancel at the last minute. If we were free from acceptance ratings we would cancel immediately so we don’t waste your time. We pray you cancel and not make us drive 15 minutes of unpaid time just to take you 5 minutes away for $3.69. you can’t rate because we haven’t done business with you we are NOT EMPLOYEES we are independent contractors who chose to do contacts cause thats what your trip is it’s a contract. We do rides in exchange for money plain and simple. We don’t get PTO we don’t get health insurance we don’t work for Uber. Don’t make your driver drive more then 10 minutes for short rides that’s not fair just cancel. They give you a grace period to cancel for free in most cases

38. Sometimes even riders they don’t make time for drivers , rider can request driver arrived and they can ask minutes to wait imagine is it’s dark at night sometimes, but rules says meet on the gate……sometime drivers cancel riders are late and they demand the to be farst forgetting there is rules on the rad, some riders request as soon they request asking where are you, are you coming for what ? it’s not even a minutes they request now driver have to jump not make sure where is really place or how safe as it is……..some riders they don’t treat well drivers they have issues to thier houses now they come with attitude with drivers……let’s respect each other …..riders demand that they are paying drivers so they expecting you must do whatever they want even if is wrong……some of them they don’t even add stop but they want to firstly go to other point

39. Todd – boo hoo. You knew the rules. Get a real job. And a fifth grade English education – paragraphs and punctuation are your friend.

    Uber Diamond – tell me you’re a worthless coward without telling me. You also need to quit and get a real job. McDonald’s is hiring.

40. Anyone who is saying anything positive about either app is tied to the company’s without question. I spent $36,000 on a new car to drive for both apps last March. I’ve worked fast food most of my life and I bet everything on it. Now I’m being offered fares for less than minimum wage. Search YouTube- this isn’t hyperbole. $4.67 for a 12 minute ride with a 11 minute pick-up. That’s 23 minutes of my vehicle moving. That’s less than $13.50/hr. I recently had a request to drive from New Haven to Foxborough Stadium. 2 hours. $60. But Connecticut drivers can’t pick up rides back when we’re out of state unlike NYC/BOSTON/NJ drivers. That’s nearly 4 hours of driving. 120 miles both way. My car gets 30mpg. That’s 8 gallons of fuel @ $4.00 for a total of $32 in gas. That leaves $28, then subtract $5 for the percentage of the oil change 240 miles equates to. So for 4 hours of driving- $5.50/hr. I was paid $6/hr for that ride. I forgot- Lufy didnt pay me for the return toll of $2.12. This is criminal but they get to use our cars for free because of the contractor laws. How about this- pass a law that says I can’t walk away with less than minimum wage. I made 1/3 of minimum wage for the “pleasure” to drive you? You’re the problem for blaming the drivers and not the corporation that took 72% of what you paid to me who’s spending the actual money to get you there. Shame on you.

41. As the stories roll in from guys like Uber diamond, and Patrick, I’m copy/pasting them into a message to Wridz, the new guys in the rideshare biz.

    While they’re only in Austin, TX at the moment, they have the plan we’ve been looking for. They pay drivers 100% of the fare, and in exchange, the charge about $100. per month. In their business model, they make their money by purchasing software that does the same thing as Uber & Lyft, but without the extreme expense. IN 1011, it cost a fortune to create “geo-fencing;” today, only around $30,000. Same goes for scheduling software, and mapping. In fact WAZE is free – although there are ads, but the pro version is cheap. In my experience closing in on over 1100 rides, the maps used by Uber & Lyft suck.

    But I digress, what WRIDZ is doing is to use off the shelf software, lace it all together and rent it to the driver for the paltry sum of $100. per month! They are expanding fast and will be near you – wherever you are – in months.

    We don’t need guys at the top making 70% commissions on our efforts; we need a company that’s going to give us the opportunity to make a decent wage by driving.

42. The people that drive for Rideshare part time can get away with a lot more when it comes to cancellations. In Charlotte I drive Lyft during surge and bonus times only which will typically net me $25-30ish per hour. Lyft allows me to set a distance filter and I hover that around high surged areas so I can pick up the surge bonus as well as the quantative bonus. I’ve figured out the strategy to work smarter and not work harder. I will only turn on Uber app if I need to use one of their filters to get me closer to my direction..otherwise Uber is TRASH. Yes my cancellation with Uber is high because as others have stated…I’m not driving 25 miles in rush hour traffic for $10. Nope! The real solution is to demand UBER to show drivers the location beforehand and problem solved.

    I can see the pickup and drop off location with Lyft and if I don’t like the request, I won’t accept the ride. You can’t do that with UBER.I agree that it’s frustrating as a rider for a driver to cancel 2.mins away, but do keep in mind that a percentage of those drivers probably cancel for traffic accidents or emergencies, or blocked roads…even if they feel unsafe in your neighborhood.
    I’m just thankful that I don’t have to rely on these greedy jerks full time because I have a remote job that pays well and for those that do it full-time…my heart goes out to ÿou because I know the pains you speak of.

43. Uber is the worst app so far, you have to drive 8 kms to pickup a ride of 4 kms, secondly in port Harcourt Nigeria where I live, there are alots of bad road that you can’t go through, but Uber map will extimate that ride base on that route you end up using a longer route to the rider destination burning more gas in the process Uber will not increase the fare making us to run at lost, when you end the ride we usually see the rider happy, I don’t even bother using Uber unless am been block by bolt which I use always, Uber is a backup app.

44. When you’re using Uber in Nigeria ensure to let them know you’re a PRINCE and you have $213,000,000 to give them. If you’re not quite up on your spam you’ll write it as $230.000.000. Either way, your highness, the Uber driver will be impressed.

    While waiting for your driver, be sure to keep sending out emails to everyone telling them you are a web developer, your name is John, and you can do android, ios, etc. just not Windows, Linux, or anything real. Just toilet-level-coding on a 3″ idiot-box. Also your email is a throwaway one like John123@hotmail.com.

    Still your Uber driver will be most impressed. Like you he’s an orphan. One of twelve children. They spend the days hungry, cheating people the world over by taking over their Windows boxes and “removing malware.” They’re not bad people, they’re hungry. They make thousands of dollars a month. That hungry.

    So until Nigerians fix their act I’m SOOO SORRRYYY you have a problem with your uber driver. Check your inbox. He’s probably emailed you offering to fix your SEO ratings.

45. I am an uber driver. I hate trips that goes outoftown that I have to drive back mostly unloaded. I cancel airport trips when I see the luggage sitting on the driveway , or if I feel customer goes to the airport in the early day. I will tell the reason why, In the early morning too many passangers go to the airport but there is usually no flights landing until 9 am. So you cant wait there for 5 hours you have to drive back. Lets say usually I get trips from 5 kms away . Than cıstomer wants to go to airport which is 45-50 kms away. No flights so you have to return another 45 kms. Uber pays you 25-28$ after their huge cut ( %50) . My car consumes 11 lts gas for 100 kms.. even a camry hybrid fuel ecpnomy is 11 lt/100kms. Gas is 1.5 $ . So would you drive your car 100 kms for 8.5 $ . Mostly customers they dont tip , even they tip 10$ it will be just 18.5 $ . 18 cents a km . Which is still 7 cents cheaper than a rental car km , that you have to pay gas out of your pocket. So it is worthless , and useless . Basicly airport is making more money ( unloading fee ).As a driver I brought this up to the company so many times but company still insisting to give out these calls . Who has a Math at elementary school level drivers still accepts these calls . You are lucky if you can get 1. Also imagine if you have a car like grand caravan , Min 15 lts/ 100 kms. 0 profit for the driver. This is the reality . First I was like ok , Just try to helpout people , it will comearound and comeback to you somehow ( karma ) . But this time your rating goes down because that cuatomer was cancelled by other drivers too manytimes before I get there. They usually get their anger out off of you .