News and notes from around the interweb:
- Airlines want to take over operation of Honolulu airport from the state
- South African Airways hires bodyguards because they’re planning to cut jobs
- Alaska Airlines failed to get a dismissal in the lawsuit brought by the family who says they killed grandma. Warning: this footage is disturbing.
- Mitt Romney is seeking to re-up as a Marriott boardmember, a post he’ll have to resign if he’s elected to represent Utah in the U.S. Senate. Romney is named after Marriott’s founder.
- Two United flight attendants spent 15 minutes watching a video on an iPad during a flight instead of working. In other words they were neglecting their safety duties (since they’re on the flight primarily for your safety. Incredibly United fired them. The flight attendants sued and won. The case is expected to cost United $1.5 million. And this is why we can’t have nice things.
United Flight Attendants Campaigning in Union Election Outside San Francisco United Club - Spirit Airlines passenger was brought back to life by a man who learned CPR two weeks ago
- Former member of the Pussycat Dolls claims she’s missing a meeting at the White House because of American Airlines but refuses to give specifics. So there’s that…
While I’m not a union fan, I think employees should be inherently entitled to due process and progressive discipline.
It appears from the article that UA failed badly in this regard. Based only on the article, I would applaud that verdict.
I’ve gotta agree. 30 years of flying for the airline with no other incidents and you truly believe she should be fired for this? I understand getting talked to and noted in the file, but to be terminated is harsh.
Which 15 minutes? If they neglected safety briefings or pre-takeoff checks, then yeah. But if they’re at cruising altitude and everything is fine, then there’s clearly no safety issue caused by them not walking the aisle for 15 minutes. Maybe a minor customer service issue, but if domestic carriers fired the FA every time they went 15 minutes without walking the aisle, there’s be nobody left.
Gary, I think you are way over reacting on this one. Tell me you have never taken time away from work to watch a video online. You sound like a whiner when citing the safety aspect. This type of article makes me not want to read your website.
@Every commenter above me —
you are all missing the big picture, which is as Gary said “we can’t have nice things.”
If we want better inflight service from US airlines–and we all want this–we have to get tough. I agree that watching a video during downtime is not a problem (I wouldn’t even bat an eye), so this specific example is weak, but the bigger picture is that it’s difficult to fire FAs, and that difficulty entrenches lousy service.
I wish the union “campaigning” was taking place one day while I was walking into the United Club in SFO. I love walking through picket lines and “informational” protests.
“At Killmer, Lane & Newman,” his law firm, Lane says, “we are message senders. Generally, that’s why we’re in business — to send messages to civil-rights violators. And the message is always the same, which is, if you fail to protect the civil rights of your employees, it’s going to cost you an arm and a leg.”
Actually, Mr. Lane, you are a bloodsucker.
Can someone tell me how and where to book seats on Air New Zealand, nonstop Auckland – Houston, using MileagePlus Miles? Seats in Economy, though not my first choice, will be OK.
United reservations/customer service just can’t seem to give me a clear, concise, consistent and direct answer to this (simple?) question.
Thanks.
I worked 31 years as a flight attendant for AA so I can’t speak to UA’s inflight rules but we were allowed a “15 minute” crew rest on flights after all the required services were completed (and of course this means never during any critical phases of flight). This means sitting on a jumpseat and reading, eating or just sitting and staring at the galley ovens (no sleeping, obviously). I don’t see how reading something on an iPad would violate any rules and the serving apron argument is just ridiculous. There are all sorts of reasons why they might not have worn them during the beverage/meal service.