“Use Seat Bottom Cushiom For Flotation”: How Did This Get Past American Airlines And The FAA?

Once you see this mistake on an American Airlines plane, you won’t be able to unsee it – and you’ll begin to notice it everywhere: “Use Seat Bottom Cushiom For Flotation”

Commercial airliners operating over water are required to carry emergency flotation devices for every passenger. In many cases, that “flotation device” is simply your seat-bottom cushion. 14 CFR 25.1415(e) mandates that on aircraft not certificated for ditching there must be “an approved flotation means for each occupant … within easy reach of each seated occupant and … readily removable from the airplane.”

If you need it, remove the cushion from the seat. Slip your arms through the straps on the bottom (or wrap the cushion against your chest). Kick your legs to keep your head above water.

Bear in mind that on some American Airlines aircraft, especially A320s, you’re looking for a cushiom and not a cushion.

This isn’t a new error, it’s just one that hasn’t been fixed even though I’ve written about it. And it points to the attention to detail I’ve long said has been lacking with American Airlines… but seems to be coming back in the design elements of their newer products.

I have to look at this egregious error for the next 2 hours on an American Airlines flight. The error is as far as the…

Posted by Aleta Sunshine on Friday, December 13, 2024

Everything safety-related is heavily regulated, inspected, and subject to ongoing monitoring. Everything except the notice to passenger, apparently. I’m the first one to come under criticism for typos. I don’t generally check for misspeallings prior to hitting publish. Of course, I am one person working solo part-time on this blog and not a company with 133,000 employees involved in safety critical activities.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Easy, there is a huge number of functioning illiterates in this country. starting at the very top.

  2. That could literally get that airplane and any more with the same placard grounded by the FAA. The placard looks to have been applied over an older one, which may have been damaged.

  3. Some typos impair the meaning of the words being communicated. Those should be fixed. Other typos, like this one, are inconsequential. Fixing them takes money. AA rightfully should spend their money elsewhere. For example: severance agreements for their crappiest frontline staff who make the AA experience awful. This is costing AA a fortune because right now AA is forced to charge lower fares knowing their quality of service is well below DL and UA. Rarely can I complete a trip on AA without wishing cancer or death on at least one staff member and last time it was the receptionists at the JFK Greenwich Lounge.

  4. Looks like AA or the FAA uses the same spell checker as Gary. To post an article pointing out a typo on this blog is SO ironic it isn’t even funny!

  5. I am impressed at the rate, speed and thoroughness that Gary puts out daily content.

    But this? I do not need / want to know.

    So why stop here and do an expose’ and shame the person(s) that signed off on the printer’s proof? It must exist.

  6. When I read the “headline” for this post, I initially missed spotting the typo (just as the sign-maker did, I presume).

    Because I did not spot the typo, I initially EXPECTED this post was to going to refer back one or two recent posts, where passengers had been assigned seats with damaged, missing, or temporary-replacement cushions.

    I suspect a damaged cushion (or a temporary replacement) is likely not certified as a flotation device..Also, one would think that a certified cushion would lose some effectiveness with age. I wonder if they have an expiration or a “use by” date attached to them somewhere (if so, it’s almost certainly not at a location where it can be checked by a passenger). I also wonder if cushion-suitably as a flotation device (and/or expiration dates on any flotation device) is something pilots (or co-pilots) spot check on their pre-flight walk arounds.

  7. ‘… put another log on the fire …’ it’s another fact to add to the fast-growing pile, every business should strive for excellence, AA is run like Aeroflot, the Russian flag carrier … as also a post this week about an AA-FA reply to concern about a completely broken seat, “I hope you survive the trip.” Can you imagine one of the other ‘major’ US carriers flying that spelling around, that the FA that said that still having a job? I recall things like that at Braniff in the 80’s. Braniff I and Braniff II.

  8. LMAO they were too cheap to build actual mockups of the oasis pieces of poopoo so what do we expect, proper spelling? Gotta save money for them stock buybacks right Dougie?

  9. Thankfully, on my last American Airlines flight, my seat cushom [sic] was not soaked in urine or poop from a previous passenger. My dry butt is very grateful,

  10. Gary,
    Don’t know what you use when writing your blog, but surely it must have spell-checker, no?

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