When $1 Ziploc Bags Become A National Tourism Problem: Lessons From St. Kitts

A couple of years ago Ben Schlappig, over at One Mile at a Time, wrote about security screening at the St. Kitts airport. It was his first time going through security with a bag, without having PreCheck.

  • St. Kitts, like many countries, imposes carry-on liquid limits. In fact, flights from airports to the U.S. that don’t enforce liquid rules at security have to have liquid screening at the gate which is terrible because it means you can’t buy a bottle of water in the airport and bring it on board.

  • The rule in St. Kitts is similar to the U.S. If you go through TSA, you’re supposed to have no more than one clear plastic quart-size ziploc bag containing liquid items that are no more than 3.4 ounces (100ml) apiece.

  • You don’t need to take your liquids out at PreCheck, but most passengers have had to remove their liquids bag and screen it separately for years. This isn’t always enforced, and screeners don’t always catch it, but that’s the rule.

  • Ben didn’t have a liquid bag. They made him leave security screening to go buy one. And he was livid.


Robert L. Bradshaw International Airport


Robert L. Bradshaw International Airport

I’ve been through that airport a few times since Ben posted about his experience. Earlier in the month there was a woman ahead of me in line with no bag for her liquids. She was told that if she wanted to take her liquids with her through the checkpoint, she’d have to place them in a ziploc.

  • The woman asked if they had a bag she could use? No, she was told – she’d have to go buy a ziploc bag. They were available in a nearby shop for $1.

  • The woman argues “but I’m a nonrev!” This was not persuasive.

  • She goes to buy the bag and tells the security staff “don’t you move my stuff, hold it right here, I’ll be right back” wanting everyone behind her in line to wait for her to go buy the bag and return.


Robert L. Bradshaw International Airport


Robert L. Bradshaw International Airport

This woman was unreasonable. She was seated in front of me in American Airlines first class on the flight to Miami, and she was curt with cabin crew as well.

I’ve been thinking about this interaction a lot. It’s unwise to act like an entitled jerk with airport security in a foreign country. But leave aside her attitude.

  • You should expect to need a baggie for your liquids at airport security outside of the United States, flying to the United States. If you’re nonrevving you should be (and act like) an experienced traveler, although it amazes me how rarely that’s actually the case.

  • TSA doesn’t need to offer free ziploc bags. While the agency itself is accountable to the executive branch of government, and to relevant committees of Congress, and those are loosely accountable to voters, they’re just not in a customer service-sensitive role. And providing poor customer service at the airport isn’t going to undermine national priorities.

  • However, tourism is over 60% of St. Kitts GDP. It’s important to make the travel experience not a pain for visitors, so they’ll come back. You don’t want the last thing they remember about the experience to be unpleasant bureaucrats and a cumbersome travel process.

  • In fact, the major limiting factor on St. Kitts tourism is modest air travel schedules and challenging connectivity. For U.S. passengers living outside of Miami, Atlanta or New York it’s already enough of a pain to travel there.

  • So you’d really want to make the travel process easy – as a national priority. Invest in giving out ziploc bags and making the travel experience pleasant, or sell them at the checkpoint for $1.

St. Kitts has actually gotten a bit simpler to depart from with the elimination of paper departure cards you have to fill out and immediately hand over. Their security screening is a single line, dumping you into a small holding area with limited amenities. They need to enforce liquid rules for U.S. departing flights, but should provide much better customer service while doing so.

The U.S. can get away with enforcing rules and ignoring service. So can London and Paris. But for St. Kitts is far more inadvisable.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “But I’m a non-rev!”

    lol, she probably wasn’t an airline employee but a family member (or close friend) with one. And whoever that other person is, they might be about to lose their travel benefits (and have an awkward talk with their boss).

    Number one rule of non-revving is don’t make a scene. Number two rule is when you register people on your employee benefits, choose them carefully.

  2. “However, tourism is over 60% of St. Kitts GDP. It’s important to make the travel experience not a pain for visitors, so they’ll come back”

    Ziploc bags for $1 each, what could possibly engender more harmony?

  3. St. Kitts and Nevis knows how to be tough. 2 examples:

    1. As noted in the article, you have to buy a Ziploc bag for $1 if you don’t have one and need one. $1 is actually an acceptable price. They could try to charge $3 or even $5.

    2. They are tough to stand up to the People’s Republic of China. St. Kitts and Nevis is one of the few countries to have diplomatic relations with the Republic of China on Taiwan. Even President Carter was not strong enough and ripped up the mutual defense treaty with Taiwan in order to please Beijing.

  4. I can’t help but wonder if the shop owner is related to the checker. There are between 8 & 10 flights to the US everyday out of St. Kitts. If only 10 bags per flight, that would add up to a nice $500 bonus every week.

  5. This is like expecting toilet paper in a public bathroom. It’s a nice to have but not a requirement on the establishment. Best to always travel with your own means to wipe yourself.

  6. Everyone bitches about TSA but if they REALLY enforced things, you’d be even less satisfied.

  7. I almost always have several one quart Ziploc type clear bags with me so if she was in front of me, I would supply her with one for free to keep the line going. By the way, I can’t remember the last time I was required to take my liquids bag out of my luggage. I think that only happened once many years ago.

  8. Or you can do what I do and carry spare Ziploc bags for just in case. Ever since 9/11 when this rather liquid arbitrary policy got implemented I’ve carried multiple bags so I’m never without. You never know when yours might tear or the zipper fail. Always keep spares.

  9. Look on the bright side, once the god-king abolishes ATC, FAA, and TSA, then you can bring whatever you want on board because regulations are sins!

    @AndyS Are you suggesting this was a ‘DEI’ passenger? Surprised you didn’t use your favorite word!

    @Dick I thought we were doing Greenland first. ‘Nuke Nuuk!’

    On the zip-lock bags, I’ve noticed Canada, France, and a few other countries have those at security, free of charge (or ‘included’ as part of whatever taxes you pay on the ticket). It is arbitrary. Security theater. ‘Control.’ Practically an abuse of power. Like, at LHR T3 transfers there is this woman of Indian descent who works security that I swear takes an item from every person, regardless. She’s probably got a resale business on the side. Funny thing is she never wants ‘opened’ items, but the ‘unopened’ mouthwash (under 100ml, of course), yeah, that’s her’s now. Every. Time.

  10. Don’t blame the messenger. The staff are only carrying out the rules. It seems like when small countries enforce what the larger countries implement they are vilified for it. Everyone should know the rule by now as it has been around for years plus there are announcements made about it.

  11. I visited St Kitts last year. Loved the island, but had a similar experience to Ben trying to fly home. tSA was such a PIA, I doubt I’ll return. Really dumb of them (IMO) to be like that

  12. Never been to this island, but I have been a lifetime global business traveler. I haven’t had this bag you are talking about in the last 20 years of flying around the world.

  13. We were just there two weeks ago, we had a great time and felt St. Kitts was cheaper than other islands to visit and the food was quite good when we ate out. However, we ran into this problem too. Every liquid had to fit into a Ziplock bag or we had to toss it.

    For anyone going there I have two recommendations: 1) Fill out the immigration form online before you land. Completing it on your phone takes a while. 2) Bring Ziplocks for your return, else plan to throw away any liquids.

  14. Or, maybe, a big sign before you hit the security line: “Liguids must be in 1 quart bag. Bags for sale pre-security.” (And one saying “flying for free makes you less, not more, special.”

  15. Why would anyone carrying liquids not have a ziplock? This has been the standard practice for a long time now. I do agree they should sell them in the TSA line to keep things moving. That no res Karen should have been booted out of the line when she didn’t have her ziplock.

  16. Also a world traveler, here: this past year, Australia, China, Canada, UK, Netherlands, Belgium, Singapore, India, Seattle, San Francisco, Dallas,. Not a single Ziploc bag for me. I didn’t pack one. I just leave my tiny liquids in my bags and whatever happens, happens. (Nothing has happened)…

  17. I’m with @AndyS. What a Karen. Typical well-to-do white entitled demographic. Probably a pilot or married to one.

  18. I’m curious here how much people who comment on this blog actually travel. I’ve traveled around the world without zip lock bags for my liquids and I’ve been made to actually put them in a zip lock in maybe two countries. I’m shocked to here TSA official policy is still a 1Q zip lock bc I go through almost every day without one and have not heard of it.

  19. Canadian TSA (CATSA) provides ziploc bags for free before security lines at least in all major canadian airports (usually by the trash bins where you are supposed to get rid of large liquid containers).
    Haven’t seen something similar anywhere else.

  20. All of those ridiculous “liquid size and quantity” related carry on rules should be immediately cancelled…..there never was any scientific or practical basis for them and there’s even less so now. Trust me if somebody wants to do something bad, they can do it just as easily with 100 mils as they can with a 1000.

  21. Well, what started off as a simple conversation has shown some users true colours of white privilege by thinking St Kitts should bow down to them because they are coming to the island. Also others have shown pure hate, by stating dropping a nuclear bomb on the island of St Kitts. But I guess what do you expect from someone named ‘Dick’. Guess even at birth they knew you were destined to be a Dick!

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