Why Lufthansa Will Never Serve Free Coffee On Short Flights Again: The CEO’s Stunning Math [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Why would anyone get coffee on a plane? Does anyone know about the bacteria in those coffee pots and water holders? If the health dept inspected a plane it would close it down in 2 seconds.

  2. I remember taking a flight from Rome to Hamburg in the mid 1990s – they they stuffed us with food for the entire 2-hour some flight. I don’t think I’ve ever been offered so much food on such a short flight.

  3. @tomri- heat absolves many culinary sins. The coffee temp is above 160, so most bacteria just get cooked. Kind of the historical point of hot beverages- they make water safe to drink.

    This whole “don’t drink the coffee” thing is yet another one of those silly myths that some influencers (often a flight attendant) keeps throwing out there, and about as valid as the “way to dress to get a free first class upgrade” silliness. If you look at all other kinds of systems for storing and transporting water that we use…. this isn’t the worst one…..

  4. I agree with Tomri. Flint Mi water is the perfect example. It may be bacteria metals or sulfur. But that is stagnant water from different water sources

    Just google it

  5. The health department does inspect aircraft water supplies, including the water cabinets and carts that are used to fill the aircraft. Many airlines mandate doing things like pH testing each day.

  6. The ‘golden era’ of Aeroplan redemption to last-minute Lufthansa First seems to be diminished at best. Oh well. Those were ‘the good ole days’ for sure.

    I will say, regardless of coffee or lack thereof on shorter 1-2 hour intra-continental flights, which the EU generally is discouraging anyway, for ‘environmental’ considerations, I do appreciate that LH still flies the 747. It’s special, especially today, to be in-the-nose or up-top on those queens. Slay!

    Now, just waiting for this Project Allegris hard-product remodel to actually be completed. I’ll seek them out to try that one of these days. Gotta have something to look forward to. Prost!

  7. Apparently, “lahk” is used to mean 100,000 of something, typically Indian Rupees. And Surat is in India. So, that’s 180,000 Indian Rupees: a little over $2,100 US Dollars. For 300 passengers, that’s $7 per. No doubt prices are lower there, but that still doesn’t seem outrageous.

  8. Meanwhile Air Canada announces free beer and wine systemwide. Lufthansa used to be a premium airline.

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