Why Lufthansa Will Never Serve Free Coffee On Short Flights Again: The CEO’s Stunning Math [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Why would anyone get coffee on a plane? Does anyone know about the bacteria in those coffee pots and water holders? If the health dept inspected a plane it would close it down in 2 seconds.

  2. @tomri- heat absolves many culinary sins. The coffee temp is above 160, so most bacteria just get cooked. Kind of the historical point of hot beverages- they make water safe to drink.

    This whole “don’t drink the coffee” thing is yet another one of those silly myths that some influencers (often a flight attendant) keeps throwing out there, and about as valid as the “way to dress to get a free first class upgrade” silliness. If you look at all other kinds of systems for storing and transporting water that we use…. this isn’t the worst one…..

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