Why Misleading Luggage Dimensions Are Getting Your Carry‑On Seized—And Costing You $80 Or More

The most important thing for a carry on bag is size. Make sure the measurements you are seeing for your bag include the wheels if you want it to fit into an airline sizer.

Many luggage manufacturers are deceptive about this!

When I go on Amazon to buy a 28” suitcase they are like 12.5” by 20.09” by 30.95”. So why are they called a 28” suitcase?

Frequently, the advertised measurements of a bag are rounded off and may not include the wheels which are outside the bag!

Here’s a passenger ripping the wheels off his carry-on bag to make it fit in the airline’s sizer and avoid fees, while fellow travelers applauded his sticking it to the man, although I sort of think he was sticking it to himself by destroying the bag.

Bear in mind that if your bag fits the sizer’s dimensions exactly it might get stuck. Once you get it in, you still have to get it out!


Here’s another instance of that happening!

@hotasfo_o dont die for easy jet #fyp #viral #plane #funny ♬ original sound – sam

I’ve been forced to gate check an item that fit in the sizer, and that the airline confirmed was carry-on eligible. Fortunately it wasn’t something I was charged for. And when a gate agent working for Air Canada demanded that a reporter improperly gate check a bag, that passenger called the cops on the agent. Legend!

At many airlines, the bag sizers at the gate are actually an inch larger than rules allow for carry on bags so when a bag doesn’t fit, it’s legitimately too large.

Gate agents don’t always catch bags that are just a little bit oversized. That’s especially true when there’s just a single agent working a flight, you don’t draw attention to yourself, and they’re extra busy. But when they do they will ask you to check your bag against the airline’s sizer at the gate and if it doesn’t fit, you’re required to check it.

  • Sometimes a bag is within regulation size, but then it gets overstuffed. So the bag itself is fine, and you’ve overpacked. You can remove something and perhaps squeeze it in (wearing whatever item you’ve taken out, or placing it inside your personal item like purse or laptop bag).

  • But luggage manufacturers often sell bags with misleading sizing. You look at the advertised size, and think that it’s allowable when it isn’t. That’s because the size of the bag itself may be advertised without including the wheels or handle (if attached to the back of the bag).

Some airlines are more generous with carry-on sizes. For instance, Southwest Airlines allows 24 inch bags. However world standard, endorsed by IATA, is 22″ x 18″ x 10″. My standard bag, then, measures just a little under each of these. I know I’ll fit wherever I go, and I can even use the right side overhead bin on Embraer E175 regional jets.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I check my bags and I don’t care if it fits in the overhead or not. Carry on has gotten so out of control.

  2. @Don G — Oh, I’m with you, buddy (on flying business class, especially). However, depending on the airline and the aircraft, even business class might not save your carry-on. Air Canada Express/Jazz CRJ9 has the tiniest overhead bins. Even hard-shell Away or Monos bags (tailor-made to fit in overheads) just barely fit. But, the issue is that rarely will a gate agent even let you ‘try’ to get it to fit. (They do fit, but you have to convince agents to let you try; or, they’ll force you to gate-check.)

  3. Ripping the wheels off was a good idea. Assuming it is a round trip and outbound (which I consider good assumptions), the €70 charge will be each way. The luggage is still useable. A new bag will probably cost less than €70 (the hard shell ones I have bought in the last 10 years have all been less that €70 and that includes tax and shipping.) I have measured many rolling carry-on bags and everything listed 20 inches or longer in the longest direction was over 22 inches including the wheels and how much the handle stuck up. I finally quit depending on luck and bought a travel day backpack (40L) listed at 20 inches high. I suppose it I really stuffed it and had bottles in the side pockets I could exceed the 22″ x 18″ x 10″ in every direction but I don’t stuff it that hard and it seems to carry as much as any hard shell carry-on roller that I have had.

  4. There are reasons I travel with a two-wheel international-size carry-on. And have resigned myself to the inevitability of airlines charging (and charging steeply) for carry-ons in the not-too-distant future.

  5. I wish some luggage maker would make bags with removable wheels. The problem would be solved. But, the airlines would find a way to override that, you can bet on it

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