One Mile at a Time points to a Wall Street Journal piece on the coming three-tiered structure of the Delta Skymiles redemption program.
Earlier in the month I wrote that the coming three-tiered structure would be bringing back ‘last seat availability’ to the Skymiles program; that the highest third tier would mean more miles but at least true redemption for any seat, as offered by most other frequent flyer programs. Delta’s earlier removal of this option was a real affront, but the hope was that this was temporary.
The Wall Street Journal piece, though, either misrepresents the coming change or suggests that Delta won’t be bringing back last seat availability.
Delta also plans to increase the number of “tiers” in its SkyMiles plan this spring. Instead of offering domestic tickets for either 25,000 or 50,000 miles — with many more tickets available for 50,000 miles — the airline will offer 50% of its total seat inventory for 40,000 miles, while maintaining the same amount of seats in the 25,000-mile tier. Most remaining seats will fall into the 60,000-mile tier.
Most remaining seats? At 60,000 miles?
American offers true last seat availability for 50,000 miles domestically in coach.
United offers true last seat availability for 45,000 miles domestically in coach.
If (and this remains to be seen) the Delta program’s introduction of a third tier does not include true last seat availability, Jeff Robertson will be frequent flyer program public enemy number one.