Iberia Reconfirms They’re Honoring 90,000 Avios for Under $300 Promo, Just Be Patient

This morning I >a href=”https://viewfromthewing.com/2018/06/23/deal-of-the-year-through-this-weekend-only-90000-points-for-300-1-3-of-a-cent-per-point/” target=_blank>wrote about the 90,000 Avios for under $300 deal and how Iberia was freezing new accounts and even telling some customers that because they living in a country other than the one whose Iberia website they used for the booking they wouldn’t be eligible for the offer.

I suggested we needed to be patient, that it was likely a better deal than Iberia had intended, but that in the absolute worst case it appeared that Iberia would be refunding tickets purchased by those who just wanted to take advantage of the points offer and not actually fly.

Iberia had already confirmed in multiple venues that they would be honoring the promotion. That’s why I wrote about it, I waited a few days until it was fairly clear the offer would work out.

Now Loyalty Lobby has another reassurance from the program: just be patient.

There is a number of accounts that have been blocked for review since we have detected possible errors or duplications. Shortly we will inform each of these customers of next steps.

For the rest of the Iberia Plus members that took part in the promotion we will start adding the Avios in the coming hours/days.

They may be a few days behind where the offer terms promised that points will post but they appear to be assuring that they’re going to honor the promotion — except perhaps in cases where they believe there is something fishy about accounts taking part in the promotion and even then based on my earlier post it appears they’re offering refunds.

Don’t panic.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I just checked my account (opened in 2016) after booking 10 flights from SDR to MAD and found 90,000 avios! Whooooooooo

  2. I filled out the identification form, scanned it along with my passport, and emailed them to Iberia last night. I did receive an auto-reply that they’d received my email. Nothing since, but looking good so far.

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