Monthly Archives for February 2023.
One of Hilton’s most aspirational properties, the Conrad Maldives, has standard free night award availability nearly every day for the rest of the year (through December 20, 2023). That’s not normally the case.
Australia in business class is one of the toughest frequent flyer awards out there. It’s a long flight, people pay for business class seats, and there aren’t that many ways of getting there through many frequent flyer programs. If you want to use United miles, for instance, you often have to travel through Asia – or pay triple the miles.
Right now Qantas is making quite a bit of business class award space available on its Dallas Fort Worth – Sydney flight over the summer in the U.S.
A major hotel asset manager wants to see luxury hotels end turndown service and for hotels to eliminate food service – and is pushing hotel chains to loosen their brand standards.
Google search trends reveals an exodus for United Airlines MileagePlus.
Regina Jackson was traveling from Atlanta to Charlotte on American Airlines, and had the best flight of her life despite a series of delays and a whole bunch of weather-induced turbulence. That’s because American Airlines flight 533 had just one passenger on board – her.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Boeing 777-200 taking off from Maui’s airport nearly impacted the ocean on December 18, in a previously-unreported incident.
United Airlines flight 1722 departed for San Francisco at 2:49 p.m., climbed to 2,200 feet, and then went into a steep dive at a rate of over 8,000 feet per minute. While the pilots were able to recover, they came within 775 feet of the ocean.
I frequently write about the things that airline lounges need to do for customers. They need to be more spacious and less crowded. They need to offer better food. They need to stay open until an airline’s last flight.
But what about the things that customers need to do for airline lounges? And… for each other?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
With a new business class product – suites with doors – and more business class seats beginning to roll out at American Airlines next year, the airline is working on new meals, business class bedding, and amenity kits. They’re leaning on partner airlines like British Airways to understand how service flow works with more premium customers. And they’re testing a variety of products.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
