I’ve stayed at the Westin Arlington in the D.C. suburbs dozens of times over the years. It’s close to my office there. And the way this franchise treats guests is indicative, I think, of the larger problem with Marriott:.
United Airlines is reportedly threatening flight attendants with potential termination to discourage them from seeking FMLA leave.
American Airlines has announced a plan to open a new business class Flagship lounge in Miami.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Delta Air Lines first class passenger on a trip from Seattle to Detroit watched another customer in the cabin get mad – and take matters into his own hands – when his seat back entertainment screen wouldn’t work.
With Chase’s new rules it’s possible to hold both a Sapphire Preferred and Reserve at the same time, though you won’t likely be offered the initial bonus if you have an open Sapphire account (or if you have gotten a bonus for the card in the past).
A British Airways business class passenger flying long haul with her 7-month-old baby asked if she could delay her meal service while she nursed the child and put him to sleep. That request was declined, so she was forced to skip meal service. She set herself up in the business class bed, lying fully flat, in order to nurse under a cover.
This may be the strangest lounge review I’ve ever written. It combines two different lounges I did not visit.
Chase’s new “Points Boost” feature on their premium credit cards looks a lot better than I thought it would. It’s available now for all Sapphire Reserve cardmembers, even though the rest of the card proposition’s changes don’t come into effect until October for those of us who already had their cards in our wallets.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
