Why is it that we don’t trust airlines to get our checked bags to their destination – the old saying is that “there are two kinds of luggage, carry on and lost” – but we totally trust fellow passengers not to take our bags from baggage claim?
“Many bags look alike” and your bag could easily be taken by mistake, even assuming other passengers aren’t nefarious. When you don’t find your bag on the belt at baggage claim, you assume the airline lost it, rather than someone stole it.