Featured Articles

Cardless Quietly Ends Harsh One Card Rule—Qatar Lounge And Avianca Deals Back On The Table

May 01 2025

Cardless got its start with sports team cards, and it made sense to limit a customer to just one card. The thinking goes that a customer would be a super fan of a single team, and if they were getting multiple cardless cards it probably wasn’t their dedication to the brand as much as a bonus or other strategic play they were after.

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American Airlines Still Talks To Flight 5342 Families Every Day. What I Heard Broke Me.

May 01 2025

Following the earnings call each quarter, American Airlines executives gather for a ‘State of the Airline’ event with employees. Copies of this event regularly get sent to me, which are fascinating to listen to.

Not surprisingly since executives were reviewing the quarter, the 5342 disaster was background to much of the discussion. When they started talking about the team that’s been set up to support the families of victims, I broke down in tears. I just could not stop crying. Here’s why.

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American Flight Attendants Got The Deal They Wanted. Delta Still Pays More.

May 01 2025

American Airlines flight attendants negotiated to get boarding pay, like Delta pioneered for its flight attendants and to get Delta’s profit sharing formula. The goal of flight attendants in negotiations at American Airlines was to get paid like Delta’s. Yet after years of negotiations, tremendous drama, and multiple attempts to get permission from a Biden administration-dominated National Mediation Board to strike Delta flight attendants still earn more. There is much confusion over this. Yesterday Delta announced a 4% pay increase for flight attendants effective June 1: Delta’s new pay scale! Thoughts? byu/No_Telephone4961 inflightattendants The airline provides pay increases every year. When flight attendant union contracts expire (‘become amendable’), cabin crew at unionized airlines go years without an increase. There’s a claim, though, that come October 1, American Airlines flight attendants will be earning more than…

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