Rakuten’s site revealed Bilt as a new cash-out option, alongside Amex and cash. If this goes live, I’ll move every rebate to Bilt—its points are simply worth more.
Expedia just launched inside ChatGPT, letting you book hotels and flights directly in the chat. But when I asked the AI whether that’s actually a good idea, it warned me — “Don’t use it.”
After “three beers,” a Delta passenger body-checked a flight attendant, twisted a gate agent’s breast, and fled through the terminal before arrest.
October 2025 brings a fresh round of best-ever credit card offers, with several new bonuses added and others already gone. Here’s the up-to-date list of the most lucrative deals still available.
Passengers love the extra legroom of exit rows—but one traveler boarded wearing a medical boot and couldn’t move his leg. Flight attendants gave the safety briefing anyway, and everyone silently wondered what would happen if they actually needed to open the door.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
SkyTeam, long viewed as the weakest of the three global alliances, is finally improving its benefits for elite flyers. Top-tier members of several SkyTeam airlines can now access select lounges on U.S. domestic flights — a major shift that brings the alliance closer to what oneworld and Star Alliance have offered for years.
A Hilton Garden Inn guest found her light blue swimsuit turned white and yellow after she and her friends took a dip in the hotel’s hot tub, which smelled like bleach. They reported it to the property, which tested the water, and began treating it. The jacuzzi was then closed.
I’ll be in Las Vegas December 5–7 speaking at ZorkFest, the event where miles, points, and casino loyalty worlds collide. Use code vftw2025—the first 15 readers who register will join me for lunch on Saturday.
Passenger in 15 masks shouted “Trump is here” and “LGBT people are cooking me,” forcing a Newark-bound flight to divert to Chicago to remove him, before the rest of passengers were interviewed by law enforcement and allowed to continue the journey.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
