After 7 Years Of Waiting, American’s New 787-9s With 51 Suites Are Coming—Insider Sources Say They’ll Fly To London From Chicago And Philly

American Airlines is finally about to receive its first of 25 Boeing 787-9 aircraft ordered way back in 2018. These have faced numerous delays. But it’s exciting because the planes will feature American’s new business class and premium economy. That’s a long time in coming – I wrote about the plan for new business class seats with doors for these planes in January 2020 and the airline announced it in September 2022. This is exciting because,

  • American has been short on long haul aircraft since retiring their Airbus A330, Boeing 767 and Boeing 757 planes during the pandemic.

  • New Boeing 787-9s come with 51 business class suites, up from just 30 on existing 787-9 aircraft, and will come with 32 premium economy seats compared to 21 on current planes. That increase in premium cabin seating should be good for airfares, upgrades, and awards.

I wrote last month that the first route to get the new planes was likely to be Chicago O’Hare – London Heathrow after first operating domestically Chicago – Los Angeles. In fact, according to aviation watchdog JonNYC the plan appears to be:

  • Start with Chicago – London
  • Add new configuration 787-9s to the route so that all 3 flights are operated by this aircraft
  • And place the aircraft on Philadelphia – London as well
  • This could be accomplished by late summer.

So, using resources that aren't *that* much better than reading tealeaves, one might be led to believe that the ORD-LHR route will actually use more than just one 789P by late summer (maybe one can see why that makes sense since it's a 3x-day 789 route.)
PHL-LHR might also see one around that time

— JonNYC (@xjonnyc.bsky.social) April 11, 2025 at 7:23 PM

The product is likely to be a huge upgrade for the airline. The bulkhead row in business class has extra space and is marketed as ‘Flagship Suite Preferred Seat’ and comes with additional bedding (branded Nest Bedding mattress pad, throw blanket, memory foam lumbar pillow, Nest Bedding pajamas) as well as a differentiated amenity kit with additional skincare items.


Credit: American Airlines


Credit: American Airlines

It makes sense that American Airlines will send these planes to London Heathrow. These are premium-heavy aircraft and that’s a premium-heavy destination. However Chicago and Philadelphia are in some ways surprising.

While American executives complained back around the time these planes were ordered that Chicago – London didn’t have enough premium seats to sell, because the airline had been removing premium seats from its existing widebodies, it’s also a city that the airline has largely ignored coming out of the pandemic until a recent announcement about increased flying that comes contemporaneously with the city’s announcement that American would lose gates at O’Hare in order to provide more gate space to United.

Meanwhile, Philadelphia is American’s connecting gateway to Europe rather than primarily being a conduit for high fare local traffic. Normally airlines place premium planes on their most premium routes, like New York JFK – London Heathrow. However, it’s worth noting that American’s position in New York is weak outside of London routes and joint venture partner British Airways already has premium heavy aircraft flying between New York and London.

With fewer seats than current 787-9s, they also weigh less, and might be better-suited to longer-distance routes that challenge the range of the aircraft. The plane had been set last year to debut on heavily-subsidized Dallas – Brisbane before delays meant they needed to place an older, heavier 787-9 on that route.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Philadelphia should be the main market for all of these. If they want to make PHL their premium hub to Europe, it needs most of these.

  2. It is noteworthy that UA flies 767s on ORD-LHR which have even less capacity than AA’s premium configured 789s.
    AA and UA’s ORD hubs have average seats per departure well below other hubs including many of AA and UA’s other hubs.

    ORD is the last US airport with two legacy carrier hubs, excluding LAX where all 3 battle it out and where no one has more than 25% share.
    AA should have the advantage on this route with a hub at ORD (even if it is smaller than UA’s) and BA’s LHR hub on the other end but profits for both AA and UA’s hub operations are likely lower than other hubs including AA and UA’s other hubs because of the intense competition.

  3. There’s nothing premium with the 787, with their narrow cabin and cheap and awful window shading system.

  4. I’ve flown on 1L on AA’s B789 PHL-DOH-PHL (last year). Certainly one of my favourite business class seats. In fact, I liked it even more than J on CX’s A359 which I flew HKG-SFO-HKG a couple of months ago. I’m curious how the new bulkhead seat is going to be.

    @Bk93, if AA wants PHL to be a very competitive hub, it needs to get the airport upgraded. The airport looks and feels rather depressing.

  5. @Gary – Perhaps they just realized their mistake at ORD and are going with this premium-heavy configuration to better compete with UA in their now-reduced market.

    I do also wonder if UA’s noise about moving to DEN is playing into the gate game. Chicago and Illinois REALLY don’t want UA to leave. You can find articles where Pritzker says he speaks regularly with Kirby about what they need to stay.

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