A husband and wife boarded their flight on American Airlines from Charlotte to Jacksonville along with their 4 year old and 2 year old and two grandparents. American kicked them off because their two year old wouldn’t keep her mask on. They had no issue on their inbound flight, just their onward connection. And the woman says her daughter was eating, which is allowed.
American Airlines staff in Charlotte reportedly threatened to ban the whole family from the airline. American, though, tells me that “The family is not banned from flying with American if they are willing to comply with our face covering requirements for future flights.”
Leshinsky said her daughter, Makenna, was eating a snack when the flight attendant asked if she had a mask.
“My daughter was literally chewing,” Leshinsky said. “The stewardess said, ‘you are going to have to put her mask on.’ I said, ‘I will as soon as she’s done eating.’”
Leshinsky said they tried getting Makenna to put on the mask, but she wasn’t having it.
“She would leave it on for a little bit and then she’d take it off because she wanted to eat, and we would keep trying to put it on. We were bribing her,” Leshinsky said.
Leshinsky said the crew brought a Federal Air Marshal on board to talk to the family.
According to American Airlines, they “offered to rebook the family on another flight to Jacksonville.” They family, though, says they “suggested we all get back on the plane but leave [their two year old] at the airport.” They rented a van for the six hour drive home.
American says they’ve refunded the Charlotte – Jacksonville segment of the family’s tickets.
@AmericanAir all for a two year old! pic.twitter.com/mwNMUaVJ2e
— Briana Leshinsky (@breelee93) December 29, 2020
According to an American Airlines spokesperson,
American Airlines requires all customers age 2 and older to wear face coverings at airports and on board aircraft to keep all customers and team members safe. This policy is based on CDC recommendations due to the safety risk of asymptomatic COVID-19 transmission. Our professional flight attendants try to work with parents of young children and recognize ongoing compliance efforts when families are traveling with us.
Our customers overwhelmingly support and follow this policy and have been clear that they feel more safe when everyone is wearing a face covering.
This isn’t the first time that American kicked a two year old off a flight for not wearing a mask. American’s policy, at least, is clear: “A face covering is required while flying on American, except for children under 2 years old.” Although masks can come down briefly while eating.
United Airlines kicked a two year old off a flight this month for not being willing to wear their mask even though United’s published policy said that masks are required for children over two.
I’m in favor of mask-wearing, though most of the masks people wear aren’t very good. They may offer limited source protection. Travelers should make an effort to wear better masks. I’m not in favor of kicking off families whose two year olds can’t wear masks. The preponderance of evidence highly suggests that the risk of spread from a two year old is very low.
Families with young children should fly Delta Air Lines which exempts young children unable to wear masks for their facial coverings requirement.
Bummer. What was the purpose of their trip?
what else do you expect from the “New AA”.
Asymptomatic spread may actually be less that we have been told: https://justthenews.com/politics-policy/coronavirus/new-research-further-suggests-asymptomatic-spread-covid-19-may-be-rare
This is just another example of why the airlines should be allowed to fail and we’ll see who comes in to take their place. It’s been a long time since I’ve had a 2 year old in the house but I can still remember how difficult it was to control their emotions. They don’t call it the terrible 2’s for nothing. One moment they are happy and the next they are screaming their head off. Shame on AA treating the family like this but then the airlines have no shame.
Maybe two-year-old children should not fly during this epidemic. It’s not a joke. Also there’s no urgency to eat during a short flight. Sometimes people eat a snack for 30 minutes or more just to avoid putting on a mask. I flew on a full flight round-trip from Miami to Las Vegas where many people did not comply with wearing masks and the flight attendants didn’t make them wear masks. This epidemic is not a joke. If people will not comply they should be prevented from flying until this is over
This is absurd. Two year olds are challenging to control under these circumstances. A mask on a child so young can’t be beneficial to their well-being and we already know that children don’t spread this virus the way adults do. And to the poster who posted about the terrible twos, amen! No is their most emphatic word.
Americans Parker Airways
“Doing What We do best”
Making each passenger miserable one day at a time
If today is not your day neither will tomorrow or the day after that
The airline has a rule. Why are you entitled to travel if not willing to follow the rule? If a 2 year old is not willing to wear a seatbelt they would not be allowed to fly. If they would not stay in their seat they would not be allowed to fly. I fully realize some people do not think masks should be required, either for anyone or for children under 5, etc. But those people don’t get to make the rules for the airlines, and can certainly chose not to fly if they don’t want to abide by the rules. I don’t see how someone can be outraged when they book a ticket knowing of this requirement, and then are kicked off the flight when they don’t comply with the requirement. And I say this as someone with a 3 year old. There are certainly some instances where you cannot make them do something they need to be doing. But that doesn’t make them above the rules.
Why is an attempt at protecting the health and safety of the flying public, and the public at large, considered “shameful”? Yes, toddlers are rambunctious, energetic, amazing little beings. And I’m sure that trying to convince a two year old to continuously wear a mask, in addition to subjecting them to the stress of an airplane trip with multiple legs in the midst of a raging pandemic, must be beyond challenging! However, that isn’t the point here, and simply because a child is a child doesn’t exempt them from the guidelines because, at the end of the day, a toddler can still be an incubus of viral plague. Furthermore, it has been proven that in many juvenile cases of covid, the infection can be disseminated without the child even displaying any symptomatology. Like the first comment asked: what was the purpose of their trip to begin with? Perhaps alternative means of travel should be considered or postponement of the trip altogether? I don’t think posting to social media to get a rise out of people who aren’t even present in the moment and have little context for what actually transpired, and in the process drag a company that is simply trying to follow the rules, is irresponsible at best and gaslighting at worst. The only shameful behavior I see here is this family’s wanton desire to disobey best practices and safety guidelines and endangering not only their own safety and the safety of their children, but also the safety of everyone that they encounter.
This sounds like a setup by the perpetrators. Everyone knows the rules by now and that AA took action recently re. this same issue. Children can be symptom free, active superspreaders.
If you can’t control your brat, don’t fly. Simple. Why are so many narcissistic sociopaths travelling in the middle of a deadly pandemic with 3000 people dying daily? Americans truly suck
Briana, honey…you have small children and flying is stressful now, with lots of rules (all for our safety and health).
You should have sheltered-in-place like the politicians told you.
Stop crying.
@Marv – If you don’t like Americans don’t live here. Plain and simple. I love this country despite all of our challenges. If American is so bad why do you think that so many people risk their lives to try and get here?
Between the incompetent airlines, the CDC plus a broken system of government which is dysfunctional in a crisis, the US has sunk to levels below third world. No where else in the world do we hear about issues like the ones shared during this wasted year.
Gosh, seems like everyone’s health on the plane was more important than a child having a snack. Good, that’s how it should be.
Marv – would you like me to send you a picture of the ocean I’m looking at right now, while you sit at home living in fear, waiting for government to tell you when it’s ok to do something?
No no not three 1000 people are dying everyday kind of the virus but of other diseases yes probably. Was hard to read harsh comments being made on parents? I think it’s ridiculous that children have to wear masks anyway anywhere outside anywhere! especially on an airplane I hope these rules get changed sorry, it’s so ridiculous. More people need to read the science on this virus to get the real facts on it! and not what the media is telling us.Lol
The way this woman is acting on twitter says it all.
That’s just sad Gary. I am facing a similar situation with a 25 month old. We have tried teaching her to wear a mask to no avail. My wife, daughter and I flying ultra longhaul tomorrow due to an emergency (not flying is not a choice). I would prefer to fly United, where I am 1K. UA flies straight to my destination. There is plenty of upgrade availability through PlusPoints. But I am forced to fly a European airline. Two things make it a much worse option than United.
1. The European airline will not let us board unless we have test results on boarding and landing. The final destination in Asia also requires a test on landing. Test has to be within 72 hours of landing, which makes it a 48 hour gap in effect. Two labs where we took the test said it’s not likely we will receive the results in time. So we will go to the airport and return if we don’t get results by close of check-in.
2. Our destination requires 7 days institutional quarantine for flights from Europe (even transit) paid by us. Flights from the US are not subject to this.
Sorry to be long winded but this is beyond frustrating as you can imagine. 🙂
Damn. Lotta mask wearing [redacted -gl] in the comments. Its a shame my country has come to this.
This is why I will not fly during the mask mandate even though I am Executive Platinum. All it takes is one flight attendant on a power trip to turn an innocuous situation into an escalating confrontation. Ridiculous this issue escalated to the point of including a Federal Air Marshal and kicking an extended family off of a flight. Combine the flight attendants on power trips and the self appointed passenger mask police ready to pounce on anyone they deem takes their mask down to eat or drink a second or two too long; its like gasoline waiting for a spark.
Children’s are super spreaders. Should wear mask as per CDC rule. This kind of drama going on for so long this family should know . This no mask mayhem exist only in USA . We challenge every single rule . When it comes to covid I belive science and they day children are super spreaders. Good job American . One rule for all
Sounds to me as though they were letting the child do as she pleased and then made excuses for it: “The child was chewing.”
Yeah, I doubt it.
Airlines make the mask rules simple and well known. If your child won’t wear a mask or a seat belt, don’t fly or choose another airline.
I am SO sick of entitled people who don’t think the rules apply to them.
The pandemic taught me how corporations lazily defer to the CDC for their policies. Nobody wants to think for themselves due to liability.
I almost had a similar incident on my December 28 United flight.
A child — I’m guessing 2 or 3 years old — refused to wear a mask as we departed the gate. The flight attendant was very patient and spoke to the child and her Mother, and eventually the mask went on (albeit briefly). The FA did say “you cannot fly if you do not wear your mask.”
After takeoff, the child proceeded to shriek/scream for most of the 2.5 hour flight.
Thank God for noise cancelling headphones.
One other point I think it’s good to mention is her comment “They would not refund us or give my mother in law her bag that had life-saving medication in it”
Never Ever EVER put anything of importance or value in checked bags! If you NEED it, carry it on!
This is a great example of what can happen if things go wrong. I always ask myself if I need it or would it be painful if it was lost or stolen. Electronics and other items of value often go missing in checked baggage and if you look at the terms of carriage, the airlines really have no responsibility.
Well done American. The employees did exactly the right thing. Fatheaded parents who think they are exempt from rules that apply to everyone should be thrown off.
Can’t you give a kid like a Benadryl or something to daze them for a bit?
I’m sick and tired of seeing children being abused by Airlines. Do they even know how hard it is it to keep a 2 year old still? To the one saying that there is no sense of urgency to eat on a short flight, I wouldn’t want to have you as a mother. Clearly, you don’t understand children! Masks give people a fake sense of protection!! Another Airline I won’t be flying with ever again. Poor family!! This is just plain ridiculous!
Families with little children have no business flying around. They should stay home and be safe.
Its not hard to see how a forward civilized country like 1930″s Germany changed into the monstrous murderous entity it became. Humans turned into automatons that parroted every rule lie that their
government mandated. They were content with their science that told them they were the master race.
@Jake: Gee, thanks. Godwin’s Law strikes again.
So we’re done here.
Thank You to all of the commenters who have voiced support of AA and the Flight Attendants who are simply enforcing policy. If you or your children can’t or won’t follow the rules that you agreed to when you purchased your cheap ticket, then by all means stay home. There is a lot wrong with the parents side of the story, starting with the “Air Marshall” that was summoned to assist, that is not even remotely their job.
Stop bashing the airlines. These people agreed to the mask wearing terms before they were allowed to check in for the fight, then they want to make a big deal out of a rule they agreed to!? Selfish and spoiled adults raising unbehaved kids is why we’re even reading a story like this
I fly a lot. When you purchase a ticket it tell you that agree to comply when you click the button. If you knew what your child may not comply. why didn’t you rent a car over flying. A lot of passengers have / live with elderly family members. Why should they or the employee shoukd be put in this situation. You knew the rules and agreed to them when you book your flight. Stop being the victim when the rest of the passengers are the victim
“A husband and wife boarded their flight on American Airlines from Charlotte to Jacksonville along with their 4 year old and 2 year old and two grandparents”
Exactly how old are the husband and wife?
“their 4 year old and 2 year old and two grandparents”
Well done, quality journalism.
Need I say more?
That’s reduless, yes younger children have a hard time understanding what’s going with this virus. But come on they dont know why they have to wear a funny mask over there face
Getting thrown off of a flight. That’s crazy. I think some Adults have a hard time understanding why they have to wear a mask aswell as I see alot of Adults not wearing masks and taking the percouctions they should, I think if everyone would follow the rules we would be able to move on without this virus but no theres ones out there that they think they know everything,
Delta sounds pretty good after hearing that
As a parent of three and grandparent of five, I can tell you… this is the very reason my grandchildren are not traveling on airplanes during this pandemic. For most children that age, one cannot expect them to keep a mask on, thus, it’s beyond inconsiderate to put them on an airplane right now. And, I’m sorry but What about the potential risk to this child. Who plays Russian roulette w a babies health like that?
People are acting with shocking disregard for themselves and others right now. That’s exactly why this country is being ravaged with the virus. Too many selfish, entitled people acting recklessly.
And yes… I am shaming these parents because they clearly think they have been wronged here. I can’t stand the new AA. Parker is the absolute worst in every way, but these parents are a perfect example of what’s gotten us to this place that we are in.
And I seriously doubt that anyone recommended that they leave their baby at an airport while they rent a car and drive away. That’s ludicrous.
Famous last words sputtered from dying COVID patients…”This virus is no joke.”
Come on.
Keep masks on or Do Not Fly. Period.
One last thing. Stop whining and posting on social media when you are the one that broke the agreement.
@PM1: is the emergency vital enough to risk your life and the life of your family? And the lives and the lies of those you come in contact with? I understand If a loved one is dying that you would want to see them before the end but under the current circumstances I would consider that an indulgence. If no one is dying, why the emergency? If it is, indeed an emergency of a type I cannot imagine Would it be possible for you, alone to fly thereby reducing the opportunity for spread?
All that said, the airline should be clear about 2-year-olds. If a child is one year & 364 days old that child is not a 2-year-old correct? If the child is 2 years and one day old is that child over 2 years old? In any case, it would be safer for everyone if no one was allowed to remove their mask and no food offered during a flight. Eat before and after. Most parents know their children well enough to know if they could reliably keep a mask on for the duration of the flight. Otherwise, don’t fly.
So let me get this straight they kick a 2 year old off a flight for not wearing a mask but the web site says 2 and under don’t have to wear a mask
Entitled parents should not travel with stubborn kids while these rules are in effect. Highly unlikely that an airline would place a lifetime ban on a two-year-old.
The precious darlings should visit distant relatives and friends via the internet.
Checking in “life-saving” meds and equipment? How risky can you get?
Airline personnel have contact with so many people. They’re already taking a big risk in the performance of their jobs.
@Kristina – Really? A 2 year old child? Have you ever had a 2 year old child? Raising a 2 year old child is like trying to walk a cat on a leash. Try as you might the cat has a say in it as well.
Or maybe you just like showing your authority and pushing a 2 year old around? You work for the worst airline in the country if not the world and you might just be part of the problem!
I do not know the details of the kid refusing wearing the mask.. and I do understand and support airlines enforcing wearing mask..however, I encourage everyone to be more sympathetic with your comments. I have not a 2 years old by a 3 years old. Having her wear a mask it has been a nightmare. Is not that I don’t want my kid to follow the rules it’s that not all the kids are the same and I keep her at home as much as I can but resources are not always available. I also have a 12 years old with severe autism to my suprise and bless I had him to wear a mask but from time to time he takes it off and I immediately put it back. Gentlemens don’t rush to make assumptions..I wish to be reach and don’t bother anyone with the misbehaviour of my kids and have everything I need at home but is no the case. Our kids are being born with more and more disabilities I wish nobody wear my shoes but I do ask to be please to be more sympathetic.
It’s pretty amazing how many people are using the “two years olds are hard to control!” as an argument for anything other than not bringing your 2 year old child on a plane during a pandemic…
I know it is hard to fly with little ones even more so now. Perhaps families with small children have to consider not traveling during this mandate. Risky for the grandparents as well. Airline was just doing their job.
@ Ryan – When you book your tickets they ask you how old each passenger is correct? Anyone that has ever had a 2 year old know that at any given time they can be difficult. So why doesn’t the greedy begging airlines step up to the plate and say “no children under 5/10/12, pick a number. They won’t do that because they want the money. The is just a power trip by the airlines and the Professional Flight Beggars Association to show their authority and push people around. Karma will get them!
@CLT – The airlines deserve all the bashing they get. They are the worst run businesses on the planet and they are using TAX DOLLARS to pay flight crews full pay not to work.
Unfortunately I can’t say I’m surprised as AA stranded my wife in Brazil for 2 months at the beginning of Covid because we bought her flight with points, they canceled her route (demand not lock downs), and only offered to bring her back in Sept or Oct. Ended up paying double for a one way, 43 hour flight to get her home on United.
I do feel very sorry for this family and the poor kiddo that was hungry. Hopefully the publicity will prevent any other families from going through this experience.
A 2 year old is the mirror image of how the parents raised them. Since when is it society’s job to have to deal with a bratty 2 year old, excuse of bad parenting skills. I have 2 nephews 2 and 1.5, both of them can keep a mask on with no issues.
The airlines you blame, this sounds like a spoiled society that wants to do what they want, and not be told.
Airlines have put the rules up front,, just because you don’t want to follow the rules is not a given right for you to bash the airlines because you don’t follow the rules.
Who is the parent here?
When I was younger we were expected to behave in public, or we won’t be allowed to leave the house.
Grow up! Your child us not the baby Jesus, and you need to teach them how to behave in public or leave them home.
Airlines are trying to survive…..
They are doing what they can to cut cost and routes, as I seen on the news.omething is wrong!
But when people buy a $25, and expect first class service. I’m not talking about customer service.. The airlines are barely able to cover the operating cost with the flights. While try to make a profit.
Everyone looks for the cheapest fares, but expect first class service for no charge.
Bashing the airlines doesn’t help. If they can survive and go out of business, then you 2 hour flight just become a 2 day drive.
@George hromadka – So a child is raised at 2 years old? Wow! It took my kids a little longer to get raised. Your family must have amazing parenting skills. So where are your nephews working if they are raised? Or have they gone off to college? Children learn how to behave by being in public.
Your post doesn’t make any sense.
Really kick a 2 yr old child off simply because they dont know the severity of wearing a mask that covers your mouth and nose as to where it feels like you’re literally going to pass out from overheating from the mask and yeah so nice to pick on a 2 year old child…I have actually witnessed a flight attendant pass down the aisle multiple times where a grown man had been sitting with his mask under his nose the whole time…not once had she addressed him..so either she wasnt checking like they are trained to do or she just didnt care
Leave the child alone..maybe suggest child face shields instead of a mask..(CDC) and seat them in the last row
$25 tickets? Must have missed those. The airlines don’t make money right now because of COVID-19 and news flash. There are millions of business’s out there not making any money right now because of COVID-19 but they don’t get to feed at the public trough. Also airline labor costs are too high. They have allowed the unions to push them into labor costs that are not sustainable. F/A;s should make minimum wage, nothing more and work for tips as most waitresses do. And the airlines, for the most part, have not given 1st class service in decades.
Have we had enough of this silliness yet? How many people on that United flight a few weeks ago got Coronavirus from the dead guy? How about the medic who claimed he got it after giving the man CPR?? It turned out to be BS. He never caught the virus…..didn’t see that reported too many places did you…
@ Chris – I had heard that the paramedic had claimed he caught it but I didn’t hear that it was a false claim. But I’m with you, there is a lot of silliness in this. When Dawn Wells died from “complications from COVID-19” my first thought was “oh no” and then I thought, geez, I watched her as a kid, how old was she? God bless her, but she was 82. A very lovely lady indeed but at 82 indigestion can kill you. I feel for everyone who loses a loved one, I’ve lost all of my immediate family, but the cold hard fact of life is we are all going to die someday. Don’t know when, or from what, but it will happen. If you’re at high risk you should take every precaution possible. If not, it’s up to you, but we need to get the economy open and people back to work or COVID-19 will seem like a walk in the park.
If she is 2 years old she need to wear a mask, I guess people don’t understand under 2 years means.
I don’t want to sit near your annoying two year old under any circumstances. If your spoiled brat won’t wear a mask keep it home.
leave your super spreader kid at home. You sound like you disregard others health because your kid is spoiled
@Kay: Unfortunately, it’s for an appearance before government authorities in a foreign country so there’s no choice in the matter. Both of us have to go unfortunately and we cannot leave the child behind in the States as there’s no one to care for her. European and Asian airlines are a little more understanding about 2 year olds and masks. Even Delta is better in this regard. BTW, this is ultra longhaul (24 hours door to door) so I don’t think we can control our daughter’s mask wearing for that long. A negative PCR test result should have been offered as an alternative to mask wearing.
Make Flying Great Again
Keep the snot nosed brats and gate lice at home under quarantine.
They have to worry about the guy behind the family planning on suing AA because they allowed a passenger to fly without wearing mask. I understand the families frustration but I bet the flight attendant didn’t want to lose her job as well.
FatLip it seems that the lice have successfully invaded your cranium.
OneXMarine- it appears you like to pick apart everyone’s viewpoints. I have a couple for you… 1) you must be a grumpy old man sitting in front of a keyboard all day waiting to pounce, and 2) who died and made you God?
I 100% support AA on this… The people flying right now have no idea how to behave on an airplane during normal times, and it’s chaos during COVID. These families need to stay home, or get their shit together when they fly. I’ve been on so many flights since June where families or individuals hold up ever other person on that flight.
Just wear the masks, and try not to eat/drink. If you do have to eat/drink take your mask off and out it right back. So many people try to chill with an empty water bottle to get out of wearing a mask… It’s not a hassle, it’s barely noticeable, and if you can’t handle it don’t fly. The FAs have enough to deal with, they don’t need a bunch of grown toddlers arguing about mask rules.
Airlines are getting out of control trying to abuse the powers they have now… dear stewardess when the airlines will cut more staff due to dying industry at the moment don’t cry then.. had a loose dog next to me in a upgraded seat on a JetBlue flight according to staff it was a service dog and nothing they can do in my opinion it can transmit more diseases then the 2 year old in this story the owner should habe have kept it on his lap instead of letting it stroll between my feet or aisles at least the 2 year didnt get in contact with other passengers onboard this dog did.. but again flight attendants and staff are feeling themselves these days thinking they have upper powers for a change.. karma is a bitch wait for you le day!! (There are very nice flight attendants as well but im sleaking for the ones that are taking advantage now feeling themselves with upper powers like the one baning a freaking 2 year old for life) and for the haters saying the kid should have listened sounds like you either dont have kids or a happy life unfortunately and i wish you to find happiness asap and a better 2021 then 2020!
If you are that scared a 2 year okd not wearing a mask will kill you then don’t fly in this pandemic i got news for you sitting and sharing an armrest with a stranger wearing a mask can be worse
American Airlines sucks! I just took two flights and they aren’t even blocking out middle seats like most airlines are doing to protect against covid 19! Fly southwest and they are blocking out middle seats! This airline does not care about COVID 19. I had a horrible experience both times in the last two weeks! Rude staff and they are booking every flight to max capacity !
How is United’s policy not clear? This is the same as it was a few weeks ago when I checked on the policy.
Your safety is our priority
Currently, we’re requiring United travelers to wear a face covering during their entire flight and in the airport, including at United customer service counters and kiosks, United Club℠ locations, our gates and our baggage claim areas. Children younger than 2 years old are exempt. This new policy is a part of our United CleanPlus℠ commitment, which puts health and safety at the forefront of your travel experience. Through this commitment, we’re teaming up with Clorox to redefine our cleaning and disinfection procedures and working with the experts at Cleveland Clinic to advise us on policies that prioritize your well-being. See how we’re taking care of you throughout your travels – from check-in to landing.
Are you serious? Lol kids are the ultimate virus spreaders lol.
Aside from the policy issue itself, it is just astonishing to see all the child-haters on here who have no clue about the development stage of a poor two-year-old.
And while I personally am privileged enough to be able to work from home and more or less shelter in place, not all people can. There could be a myriad reasons why people travel during these times – I’m not judging them, and neither should you.
At 2 years old she should be able to keep her mask on. This is a lack of parenting and teaching their child they must obey and follow directions. I see young child everyday wearing their masks as directed by their parents with no problem. If a child is taught to behave and rules enforced with expectations or consequences, the child will learn to obey. This is a situation where the Child is in charge and gets what they want!
There is no right to fly. If a child is not developmentally mature enough to adhere to rules, then they can’t fly. No one else is required to bend or change the rules, or accommodate bad behavior just because their parents want to travel.
Gary
You deleted my comment…not nice! (I wasn’t being rude either) Anyway, Happy New Year
Regardless of whether anyone agrees with the policy, passengers agree to the policy both when they purchase the tickets and at check-in. If you are purchasing a ticket for a two year old, a three year old or any small child who is not accustomed to wearing a mask, be prepared to possibly be asked to deplane if the child chooses an inopportune moment to not want to wear the mask. It’s as simple as that. At this point, because all US airlines that I’m aware of have a mask policy, opinions do not matter. Know the policy and prepare to follow the policy before buying a ticket.
My wife is in healthcare. Very close contact with patients. Now very I’ll with covid which even the workplace acknowledges as workplace exposure… People, please stop being so self centered… Many claim a right to ‘my body my choice’ then run for help and put others at risk helping them . SHAME on those thoughtless people…. It is terribly astonishing how many people show so little concern for others…
Parents, going to take a flight with a child? Practise and get them accustomed to a mask before taking a flight… Stop risking the health of others…. Stop your complaints when people like you put my wife’s life at risk having to take care of your reckless behavior…. REAL RISK… Infected… Seriously… Not doing well… My kids could be without a mom soon…
Tom and Jed, you sound like the grumpiest old men and too old to fly, so toy should stay home and let young ones fly without your negativeness
As an American Airlines flight attendant I’m so sorry to read about this situation. I absolutely do not care if a small child wears a mask. It’s insane to expect a small child to keep a mask on an entire flight. I look the other way when it comes to small children. Parents are in charge of they’re child, not myself. Transmission rate from a child is basically zero. Adults acting like children, that’s another story. Wink;)
No reason for families to fly around with their children during a pandemic.
I applaud the airlines for enforcing the rules that might make us a little safer.
Stay home unless you are traveling for emergency reasons.
I’ve worked for the airline and I can tell you two things she is claiming are false. Since she is making these false claims the rest of her story is probably exaggerated too. First, passengers aren’t separated from their luggage if they have medicine. Carry on luggage with medicine will be allowed on board even when carry on isn’t. Second, the claim that anyone would suggest a child be left behind is ridiculous. UnAccompanied minors (UAM) are a serious thing and passenger counts are verified numerous times. Eating is permitted but if she was thinking that her child can snack the whole flight without her mask that’s not the way it works. Other passengers would quickly attempt the same excuse.
Panic over a little 2 year old? Be careful with rules and enforcement. After making an AA flight recently it is clear that masks are being worn but there is almost no personal distancing in the airport TSA security (also seen being rude toward a special needs adult) line, boarding, deplaning, or movement. No temperature checks and it looked to be near capacity in both the originating and connection airports. Constant reminders announced over the terminal PA seemed almost afterthought with every tiny seat filled on and off airplanes. Terminal services are cleaning trash and bathrooms but after only 10 minutes 6 different persons had occupied the same seat in the overcrowded terminal where I opted to stand. I am glad people are wearing masks but the odds are never zero even with that. Except on TV, the fhe fear of the 2 y.o. is unfounded considering the Petri dish one wades thru to get to a plane.
You know there is no way that American told them they should get back on the plane and leave the two year old behind alone at the airport. Obviously the family is lying about that, which raises the question about what else are they lying about. Keep in mind these are people who decided to travel for the holidays in a pandemic from a state which has one of the highest covid case counts in the country. FA’s don’t routinely call for air marshals or whatever and I note in other media articles this woman claims most of the plane was against her and was insulting her etc. They apparently had to have everyone deplane so it looks like she decided to make the situation much worse, which also calls into question her credibility. Also, the argument that children don’t spread the virus isn’t a settled question. The new variant, which has been found in Florida by the way, appears to be much more easily transmissible in children. In addition the airline did in fact refund the portion of the trip they did not fly.
@Marco they were engaging in non-essential holiday travel. Nice try though.
Why are people still surprised/outraged by this? The rules are clear and you are not special. It’s quite simple. If you, or your family can’t or won’t comply, don’t fly. Control your brats!
Nobody cares! Time for you to get off from your high horse.
I just flew American first class to LasVegas. It was wonderful. The guidelines for Covid are set in stone before you purchase a ticket if you don’t want to follow them Don’t fly Why would you jeopardize your child’s life on an airplane right now ? Stay Home
It sickens me how cruel this world has become that we demand a 2 year to wear a mask. First of all two years can not comprehend that the need to keep a mask on never mind a 3 year old. As an early child educator the development for two year old or three year old does not have the capabilities to keeping a mask on. This is a ridiculous rule.
@Chris – I didn’t delete any comments in this thread
The lady lied, the family got a refund on the flight they didn’t fly. I just flew AA it was great. You can eat on the plane, just not the whole flight!!! Rules are rules it’s simple, in which you know ahead of time. Don’t like it don’t fly. If I was the parent I would have practiced at home keeping the mask on and pretending we were flying. And if it didn’t work I wouldn’t have flied or get a babysitter!!!!
Who is the parent here…. U put the mask in the child and hold her if necessary. Rules are rules. That kid could be the Covid Carrier…. But in the same breath she’s 2 no need to deplane the whole plane…
And yet when I flew American in early November, First Class, the 2 gentlemen on the other side ofnthe aisle took off their masks to drink and eat..for the entire flight. No one said anything to them. They should know better..Plus we were never questioned about symptoms or had our temps taken. Consistency might help…
Trolls are pathetic!! She clearly said the reason why her 2 yr old wouldn’t keep the mask on is because she was TRYING TO EAT!!… obviously kids are kids when they are hungry they gotta eat! So No! Let somebody tell me to stop feeding my 2 yr old I will gladly ask for my refund cuss you tf out then unboard so my child can eat!
AA is ignorant and should be ashamed of themselves for not having common sense when it comes to a 2 year old child!!! My son is 21 months and is Autistic and he doesn’t understand what a mask is! A CHILD 2 years of age usually aren’t even potty trained….. yet you expect them to understand keeping a mask on!!! RIDICULOUS!! I hope you lose customers because if this!!! I fly a lot and i have recently flown with my child who isn’t required to wear one right now. However, after hearing how your kicking families off of the plane is sad…and I will never fly with you company again!!! DELTA who obviously understands that children and disabled people who don’t understand what’s going on shouldn’t be penalized! AND…. to all the idiots that are talking about “spoiled brat” 2year olds should wear a mask…you obviously don’t have kids…which is a good thing!!! SMH….
How entitled. Rotten parents. Ruins it for the whole flight.
Ban them for life.
@ Thoma s Sherman – I’m old but I don’t think I’m grumpy. And I don’t sit in front of a keyboard all day. I spend 12 – 14 hours a day running my companies. I’m entitled to my opinion as you are yours. In this case I just happen to believe that AA is in the wrong and the sooner AA is gone from the face of the earth the better off the country and aviation will be.
@C Thoughts and prayers for your wife, yourself and your children. People need to understand the gravity of this pandemic. More people are dying every single day from complications of COVID19 now than died on 9/11. I remember how I felt that day and feel the same every time John Hopkins releases the number of deaths and new cases each day. Our hospitals are being overwhelmed and our front line health care workers put their own lives at risk everyday to help save others. We need to work together to end this ongoing tragedy. Stay home if you can. When you can’t, wear a mask out of respect for others, for your own safety and for your own family. Wash your hands often. Keep your distance. Be kind.
So many people siding with the mega corporation here… and saying that all their fronline workers should be paid less so that the company can be more profitable…? Excuse me? Really?
Here’s some news for you all: Corporations aren’t your friends. They don’t give 2 sh**s about you.
If airlines aren’t profitable… maybe it’s because of overpaid executives and shareholders… not because of flight attendants who make slightly more than minimum wage.
Like seriously… do people forget that American Airlines executives were still paid 10-12 million dollars… every year! And that American Airlines spent billions on a stock buyback program to artificially inflate their stock prices just before the pandemic! Seriously… in 2019… instead of using their surplus to prepare for a disaster… American Airlines did a stock buyback program that cost them $12.4 billion! For perspective… scientists have been talking about how a panemic-capable virus is eventually going to form… for decades! That’s why there was a pandemic plan put in place under the Obama administration… which was defended by Trump.
In short… I have no sympathy for a corporation that made such a dumb mistake and is being run by greedy idiots. Most corporations in America are run by greedy idiots. It’s why we were so vulnerable to covid19!
Corporations suck and they aren’t your friend!
I think it’s ridiculous for them to kick a two year old for not wearing a mask she was eating she could have choked then what would have the airline done.
I must assume AA only enforces the Mask rule when the wind is blowing correctly!
I was on a flt from DFW to BAL on the 30th. I called the flt attendent multiple times on three people across the aisle with their mask down. Each time the attendant told them to pull up their mask. Over seven times but NOT Once was there anything more done.Even after speaking with the whole attendant team at the same time. “Pull up your mask” was it‼️
And once the attendant was gone, down comes the mask.
American Airlines did the right thing only when n people realize that they have to wear their mask to protect other people even if they’re idiots themselves will it start to be safe. Zero tolerance for narcissistic non/maskers
Shame on American Airlines
2 year old can not understand to keep a mask on!!!
@ Sean – Minimum wage for F/A? We have a friend who is a AA F/A for over 30 years and she works about 100 hours a month and makes over $100K a year. And that’s minimum wage? Sign me up!
@ Carrie Manning – I don’t know if these people have never had children or they beat them to submission. I think a lot of F/A are on power trips and want to intimidate anyone they can. I guess a 2 year old can’t put up much of a fight. The sooner AA goes away along with all of their flight crews the better the world will be.
@ Mary MacMahon – It’s all about power. I’m a F/A and if you don’t do as I say I’ll kick you off the flight and ban you for life. I’m in the process of banning AA from my life!
Everything is coming along PERFECTLY as government has foreseen.
What a joke! I flew American on December 23, absolutely NO social distancing enforced while boarding and deplaning, I was not asked to fill out any forms about my health and the economy section the people were packed in like sardines! American Airlines could have cared less about my safety and health!!
Can anyone explain to me why the world is so afraid of a flu virus that has a 98%-99% recovery rate? Why are we not cowering in fear over the regular flu ? It kills people too. Why are we not cowering in fear over motor vehicle accident deaths? What about heart disease, cancer, AIDS, diabetes, and the thousands of the other things out there that can kill you?
Those of you that want to live in fear stay home and leave those of us who love to live life alone!
Since when has the supposed benefits of the minority out weighed the real benefits of the majority!
If you think that you are high risk then it is your responsibility to protect yourself, which means you isolate, you wear a mask, you social distance. The rest of us will probably not miss the negativity that you spread!
As far as American Airlines is concerned no one will miss them if they go out of business and maybe a better company would take over. It would just be one more large corporation not sucking off the government tite (aka the US tax payers). Large corporations should be the absolute last that get any aid from the government when there are so many small local business businesses that deserve the help because of all the stupidity and ignorance out there!
People f**king die every day no matter what is done to prevent it! This is not the Black Plague which killed healthy people as well as those that had health issues.
The government is not looking out for you, all they want to do is control you and because of compliancy and ignorance they have found a way to do it. The government should fear and serve the people, not the other way around!
I will not apologize for what I have said because the ignorant minority should never control the educated majority and if it is the majority that is ignorant then God save us all!
I work for AA and this is disgusting. Kids don’t spread covid and are at little to no risk getting it. Leave them alone. Its hard enough traveling with kids (I have 6) let alone dealing with mask nazis. I’m embarrassed and ashamed of this company.
Shame on American Airlines. Things have gotten so ridiculous and too actually suggest leaving their two year old child behind. Why would you even try putting a mask on a little kid it’s just B.S.
Good! Next time rent a car and drive. I have no sympathy or empathy.
” … even though United’s published policy said that masks are required for children over two.”
There are two ways people can interpret that:
1. “over two” means three years old or more.
2. “over two” means you have passed the moment in time when you became two years old.
This is why it is better to be more clear: “two years old or more.”
Also, parents who are going to take two or three year olds onto airplanes should prepare them for mask wearing WELL in advance of the trip so the child is used to it by the time the family travels, not make boarding the airplane the first time the two year old has a mask on. Get the two-year-old mask rebellion done earlier.
Troy: A 98-99% recovery rate means 1-2% of the people die. I’m not personally willing to take that gamble. Yes, the big bad gummint sometimes has to take steps to guide the behavior of people not willing to be responsible for what their actions do to others. This disease has health consequences that are terrible for some and your freedom and liberty does not give you the right to endanger others.
Garyleft your an idiot. 2 years old and 3 years old don’t have the brain power of why the need to keep a mask on. What the hell is wrong with you. People are so driven stupid. Some people have to get from one place to another for some reason or another. If your wearing your mask then your protected you dumb ass. Wash your friggen hands and protect yourself. But to put this pressure on a child is ridiculous.
@ Richard Moore – I don’t think that Gary was defending the action of AA. He was reporting what happened. Get a grip!
Shame on American Airlines for kicking a two year old off the flight for not wearing a mask.
Let’s use some common sense here and humanity.
Stop the over reactions.
Very sad to hear this.
I will never fly AA and neither will my family.
@richard moore Not all parents raise little snowflakes that will grow up confused about which bathroom they’re supposed to use. Don’t be a moron.
@richard Do 2 and 3 year olds have the brain power to realize why they must wear shoes and clothes? How simple are you? It’s no wonder why kids these days are confused about which bathroom they’re supposed to use, don’t blame the kid blame the parents.
Some folks should be spayed/neutered.
My husband and I contracted Covid 19 due to American Airlines’ negligence on Flight 515, Nov 24, from Cancun to Phoenix. We travelled with a group of 14, to Cancun from Nov 16 to Nov 24, all on separate flights, different times and dates. . My husband had wheel chair assistance that whisked us from ticket counter to gate, with private shuttle to and from Cancun Airport to the Royal Haciendas. We both tested positive with symptoms beginning Nov 28. This was after we arrived at the gate at Cancun International and were forced to be transported in a bus (cattle car) from the gate to the plane’s steps on tarmac (no jet way). We were packed into a bus for 20 to 30 minutes. Despite our masks and face shields there was no opportunity for social distancing. Four days later, on Nov 28, my husband and I both became symptomatic, and tested postive. My husband aged 77 with COPD and multiple comorbidities was hospitalized but survived with continuing issues. None of the other of our group of 14 has had any positive symptoms. All are well of the 5 aged in 70’s, 5 in 50’s and 60`s, and 4 in 20`s. My husband and I intentionally drove from Tucson to Phoenix, to obtain a DIRECT first class flight, so as to avoid other airports and minimize exposure. American Airlines was negligent in packing us into a bus to transport us from the gate to the airplane on the tarmac. Consequently, we were infected with the Covid 19 virus on Flight 515, Nov 24, from Cancun to Phoenix. American Airlines did not protect us or consider our safety.
Vivian@chuvi.net
Too much drama. And Liars to boot. Air Marshall’s don’t deal with this stuff for one, for two I see these parents ALL THE TIME…SUSIE IS EATING, SUSIE WON’T LISTEN TO ME..GET REAL! AND THE AGENTS SUGGESTED THAT THEY LEAVE THE CHILD BEHIND!? RIGHT? DRAMA.
By the way…most kids are more compliant and understanding than adults. However, if they don’t have good examples traveling with them that’s an issue. Do NOT think that children don’t have a brain! They do, but I question when the brain begins to decompose? I.E. adults!?
AA execs should be hunted down and executed!!!!
/Foul-youll-see/ Go Troy Go!
Yes I was on my way to China from mci and while I was at the airport in Chicago they had a problem with the computer on the plane I woke up and asked airline stewardess could I please exit the airplane because I have a severe heart condition she open the door and kick me off the airplane and just a few steps after playing a class with a heart attack is this the way you treat one of your flight passengers I will never fly that airline again the airline stewardess was very rude and hateful
Troy- No need to apologize gor what youve said. You should never apologize for stupidity. Though in place of an aoplogy perhaps an education would be good.
This makes not every fly using them. Disgusting!
They knew the rules when they ordered their tickets. The toddlers in my family were taught to wear mask with no problems. As a parent they know what their child can and can’t do, because they ignored the policy EVERYONE on the flight was inconvenienced. I have no sympathy….none.
CDC also recommends 6 feet apart. You’re fucking with us right AA?
American airlines has lost their minds same as all the other Liberal lefts collectives. I can now CROSS AMERICAN AIRLINES OFF MY LIST OF COMPA IES I WILL NEVER USE AGAIN!
American airlines has lost their minds same as all the other Liberal lefts collectives. I can now CROSS AMERICAN AIRLINES OFF MY LIST OF COMPANIES I WILL NEVER USE AGAIN!
There is no evidence to suggest a two year-old without a mask could not spread COVID exactly as any other person in there household, including their adult parents, without a mask. It is not like the parents are wearing masks at home, with the kid, even if they keep a mask on in public. This is stupid, Cissy Leshinsky is clearly exaggerating and lying about so many things here I can’t feel sorry for her.
weah weah 2 years old weah weah. I do not care. I do not want to get sick and then get other people sick cause your brat doesn’t want to wear a mask. Stay at home if your kids can’t wear a mask. End of story .
So you sit in the Terminal waiting on your flight all seating is every other chair. This is to keep you safe. LOL. Then you go on the plane and get packed in there. They are so concerned about our safey. Just 5 minutes ago I couldn’t be near you but now that I’m on your plane we can sit next to each other. What’s next the wash your hands police. Maybe they can block off every other uninal in the restroom. I don’t want someone pissing next to me. LOL….
I blame the parents for putting their small children in these positions and then they want to point the fingers at anyone else but themselves. If you need to fly because you need to for work or some emergency I can understand that totally, people need to work and make money. But if you are selfishly going on vacations and trips you really can wait on until this runs its course then shame on you. These people in these airline industries are only doing what they were directed to do to keep everyone safe. And if you don’t understand that being almost a year later and over 300,000 people dead then you will never get it. Keep your children at home and out of harms way and nothing like this would even touch the news stories. Bottom line be better parents, you are supposed to be the smart ones, so shame on you, take ownership!!
Expecting a two year old to wear a mask is moronic. Why would anyone fly with these fools?
I absolutely will avoid American Airlines from now on! Masks should be worn by choice and children should never be expected to wear them! Shame on you American Airlines!
United and American both need to just go away for good. Worst two airlines in every aspect… but especially flight attendants. Done with both of them for good.
Goodness! I will sell all my AA shares right away. There is no way in good conscience I keep AA shares.
As per her comment, “she will put the mask on when she is finished”, is refusing to do what the flight attendant is asking. I have empathy for people traveling with children. However, rules are rules for a reason. Not according to what people think they should be. And flight attendants do have final authority with enforcement. Sure, I’ve had hard ass flight attendants with various things (unplugging cords, texting, standing for restroom) but I respect their authority and do not cause disruption out of respect for fellow passengers. Even when racism is involved, but that is a story for another day. These passengers chose to follow their own rules, and as such, were kicked off the plane. I’m sure this woman will be using her law schooling and start a movement. Because after all, her needs outweigh the needs of the other 100 plus passengers, right?
They have 5hese new masks for unruly 2 year old. They come with a bottle of ether.
@Vivian Uhlig “My husband aged 77 with COPD and multiple comorbidities” given these circumstances you decided to travel internationally and you *blame American Airlines* for catching Covid-19..?
According to WHO In general, children aged 5 years and under should not be required to wear masks. This advice is based on the safety and overall interest of the child and the capacity to appropriately use a mask with minimal assistance. There may be local requirements for children aged 5 years and under to wear masks, or specific needs in some settings, such as being physically close to someone who is ill. In these circumstances, if the child wears a mask, a parent or other guardian should be within direct line of sight to supervise the safe use of the mask…. https://www.who.int/news-room/q-a-detail/q-a-children-and-masks-related-to-covid-19
@ George h if airlines are trying to survive then they should have better customer service whether they’re first class or coach (there hasn’t been first class flights in years) because they do need to make a profit.
@L and @TS I suppose you can eat with your mask on..I assume you have never encountered a 2 yr old when they’re hungry. That will make them annoying.
@tom you obviously don’t have any children.
@jed Did you even read the woman’s complaint? The child was eating.
@FatLip you are badmouthing a child? You have no parenting skills whatsoever.
@Thomas if speaking out your opinions make a person a grumpy old man then you must relate or I bet you are the spoiled brat.
Give the family a break! I know you are all concerned about your health. I am too.. Please put yourselves in there shoes for a moment. The whole family was wearing a mask and she was agreeing to put on the child’s mask when she was done eating. That’s the real issue with the Mother of the child. That she was asking the stewardess to let the child eat first without the necessity of being rude. The stewardess could have been reasonable while, and only while, the child was eating. I don’t know about you all but I cannot eat with my mask on. Let’s stop bickering about the child not wearing a mask and consider that she was eating. God bless
Did anyone else notice the time stamp on the one video was 9:49p ? What 2 year old is up that late without being in a meltdown? Why did the parents and/or grandparents choose such a late flight to travel with a 2 year old, especially knowing all the requirements, knowing how well their child was at behaving and obeying? I hate to invoke “Karen” but I bet the 2 year old was not entirely the issue here, but one of the adults attitude and /or belligerence towards gate staff and flight crew.
People getting angry about a two year old not wearing a mask, chastising the parent and the child and suggesting they should have just stayed home….that works two ways….if you are so freaked out about people/children not wearing a mask then YOU should stay home then you will have no worries…works that way, too!
Who ever thought it was a good idea to give flight attendants the authority to terrorize passengers over a 2 year old’s behavior should banned from making decisions..
Just comply and you won’t have a problem! It’s not that entire plane’s fault because you have no control over your 2 year old!
I really don’t like kids and avoid them any way I can. But, come on!!, banned for life cause I’m absolutely positive a 2 year old has a complete understanding of the severity of the situation.
I remember when I was active duty and flying home from Japan. We got kicked off a flight cause the flight attendant overheard me tell my wife not to order any alcohol, because I felt we had enough and needed to be presentable when we landed in the u.s.
The airlines take everything way out of context. I really could care less if AA goes under and can’t recover. No one should be in business with that kind of customer service.
Yes, a lot of people act entitled but, at this point, I can’t blame them with how far the airlines take a problem and stupid and over bearing they exact revenge.
THE CDC DOES NOT RECOMMEND FLYING DURING THIS SURGE IN COVID!!! STOP FLYING AND KEEP YOUR ASSES AT HOME!
These flight attendants and airport crew members have enough to contend with. You mofos sound stupid AF!
If you’re gonna fly with kids, feed them before they get on the damn plane and give them some melatonin for God’s sake! Your PRIVILEGE obviously does not extend to any AIRLINE. TFOH…
This is ridiculous. She is 2 years old and eating. It’s called common sense or have the flight attendants and executives at American Airlines forgotten this. You cannot expect a 2-year-old to wear a mask all the time.
Well why did they fuss over this,if everyone wore a mask if the 2 yr old had Covid ,If masks work noone else would have gotten it. Or if the 2 yr old didn’t have Covid and someone out of the rest of passengers had it,If masks work the child would not get it..
ITS ALL ABOUT CONTROL TO ME….THIS WHOLE MASK B.S HAS GOTTEN OUT OF CONTROL… i may just have to find another airline myself..I dont want to be scrutinized over a piece of cloth no matter what the issue… this is a Joke!!!!
We all should ban flying on AA for life and put them out of business!
There are 2 sides to every story. Personally I believe a 2 year old complying with ANYTHING is nothing short of an act of God…mask, seat belt, hat, mittens, shoes, pants…if a 2 year (over or under) doesn’t want to comply you can pretty much guarantee a tantrum of some sort.
Some parents work through those tantrums gently and succeed in helping the child comply. Others try gently without succeeding. And still others believe a 2 year old is capable of making their own decisions and its usually the parents that throw the tantrums when outside individuals won’t make exceptions for their perfect little snowflake.
I also believe not everyone in large maskless crowds are going to contract COVID but im not going to tempt fate either. I dont NEED to travel for any reason. Even though I may WANT to travel.
I live in a large tourist area as well, so when I walk outside I wear a mask because I don’t trust the selfish individuals who put their personal WANTS above the greater NEED of caution.
Sadly thats what the bottom line is, no one is willing to compromise anymore. Person A believes everything is fake news and dies whatever they please. Person B is following every mandate to the extreme. And neither is willing to compromise. Not back down, not give in…compromise. which means to are willing to look at things from all angles, not just from your particular perch.
Just wait,
I’m sure more info is sure to come. Otherwise:
1) The policy is to be followed or you don’t fly!!
No ifs, buts, or coconuts.
2) Sure people have to get somewhere, but there are plenty of ways to do that.
3) If you don’t like/agree with policy don’t use that airline.
Enough of “you have to make exceptions” , “it’s not fair” , “you just don’t understand”
No we don’t, yes it is, and yes they do.
I have points to use on AA. I feel in this case they were wrong. If the child was eating the mask stays off. That age does not know the need for a mask. I am a nurse. Children are not as susceptible and do not spread the coved like adults. The airline got carried away. This world is getting carried away. Especially anyone from liberal states.
U knew the rules before you got on that plane people are dying little kids have caught it too or DAY care for them would be open now so do you think the airlines should just let all 2yr olds get on their plane & risk the life of all their passengers? No ones knows what’s going to happen until it happens if they knew more people wouldn’t be dying.You know your child rent a car or stay at home. This is not about making 2yr olds happy or getting you paid because you didn’t listen to experts about flying or trying to stop people from flying with them because they followed the rules & U didn’t this is about saving lives, preventing more deaths & keeping TRAVELING as safe as they can so get over it. They didn’t make everyone leave the plane U did when you chose to ride with then knowing your daughter wasn’t going to be still or keep a mask on you knew that before you got on that plane it’s your fault THAT AIRLINE OWES U NOTHING
We just flew a flight from Chicago to Msp and a few older gentlemen, that looked a little more astute, had their masks down under their noses and NO one Said a word. Back seat people, be prepared to be the “minorities” on your flight. There will be discrimination on these flights, YOU HAVE NOW BECOME THE NEW “PLANE-O AMERICANS”
I suspect the devil is in the details. As in most cases, the complainant is likely providing inaccurate information (whether knowingly or it is what she truly believes). The article includes the airline denying there is a ban. It also references a refund for that leg AFTER the family opted out of a different flight. And unless the family was getting violent I see no way an Air Marshal (who by their job nature are not supposed to make themselves identifiable for a customer service issue) is getting involved, although it may have been airport police if the family was refusing to leave once the issue got that far.
I fly AA all the time and I appreciate their policy on masks and I feel more than 95% follow the rules well. I’ve seen the rare person that leaves their mask off when not eating or drinking and the slightly more common but still rare nose-peekers albeit less now than back around May-June-July. People attacking the customer service part of this conveniently ignore that for the 100+ of the customers that wear the mask and like the protection, what AA is doing IS customer service. And flying as much as I do I have researched things such as the air filtration and how the air within the cabin is constantly replaced within minutes and that the 2 feet between seats equates out to 7 feet in a non filtered air situation. Now that doesn’t help much if the person next to you is coughing or sneezing but for routine breathing it is significant.
All that being said, the airline may have been overzealous IF the 2-year old was made to leave without repeated opportunity to resolve the situation. Again we don’t have actual facts – so if it was the F/A asked multiple times over a period of 10 min or more then I feel the airline was not overacting as it demonstrates the parent was not trying to resolve the situation. If it was less time than that – eating is an allowable reason when done briefly and the airline should have been more patient. Most likely the situation was somewhere in the middle AND involved the parent saying something to the effect that “because of” this or that, they would not follow the F/A direction. At which point absolutely they are deplaned since that is just how it works.
American airlines are out of control some people are out of control they think that they got power they are stupid ass people who are too stupid they are be control
Delta still keeps the middle seat open and they are more liberal about their mask policy for kids. I will continue to fly with them. (Netherlands doesn’t require masks for kids 11 and younger)
If I were another passenger I would have been booted off because I would have stood up for that family. Where was the common sense. Would they have thrown everyone off if they all stood up for them. This is what socialism would look like.
If I were another passenger I would have been booted off because I would have stood up for that family. Where was the common sense. Would they have thrown everyone off if they all stood up for them. This is what socialism would look like.
I hate stupid posts like these from bloggers just to get readership.
Dimes to dollars the ones talking crap about the “spoiled brat” and “who’s the parent, hold it if necessary”…don’t have kids. Ya’ll are dumb. Seriously. Guaranteed you never would have worn a mask at that age. Let’s be realistic. If you’re afraid of the two year old not wearing a mask…don’t fly.
Airline was right. Protecting the health of others. Parents are legally responsible for underage children. End of story.
People really didn’t read this article. She stated her toddler was eating and wasn’t done eating the flight attendant was wrong and so was the airline. If you are eating your not required to wear mask but are required when done to put it on. The attendant was obviously picking on the family making big deal cause the toddler wanted to have her snack and attendant didn’t have patience for her to eat. She’s a toddler they snack and eat just like everybody if not more. The mother was trying to put on mask knowing child wasn’t done but to comply with this outrageous attendant but child wanted more to eat she wasn’t done. Toddler took mask off to eat more she was hungry. How dare anyone look at child or family in a negative way for feeding there child and flight attendant not letting toddler eat food. You should be shaming the attendant and airline fir their behavior. And for the attendant to only bother them and not do there other duties to give chance for toddler to eat she was obviously wanting to start something and be annoying to not just family but everyone else on plane. Let the toddler eat in peace.
The article clearly states the child was eating. Mask can be off when eating. The mom stated she would put the mask on after the child finished the snack. A 2 year old has no concept of rules. When they are hungry, tired, sleepy, etc. There is no reasoning. If you are not allowed to eat/ take off your mask, then why do airlines pass out snacks and say once finished eating put your mask back on? So the rules are conflicting? Airlines are not following their own rules. So if that’s the case the airlines should not pass out snacks. Also I fly frequently. People get on the plane with food all the time and are eating. When they are done they put their mask on. So what waa the real issue? So at this point will AA ban passengers from boarding with their own food and drink? Eating?
All you who are saying, “I would’ve stood up for the family if I were there” or “2 years old dont spread COVID so shouldn’t be kicked off for not wearing a mask” are using ridiculous arguments. The rule is the rule and it’s already in place. If you don’t like it work to get it changed, but blaming the airlines isn’t helping anything. Acting belligerent or complaining about a rule or law doesn’t make a bit of difference.
Why is this even news? Them are the rules. Follow them or find a different way to travel.
Before COVID-19, everyone involved in flying has accepted that toddlers are going to cry, babble, scream, laugh, etc. on a flight. Now we suddenly expect a toddler to wear a mask on demand? Why not hang plastic dividers as they do in restaurants for a family with a toddler? When my kids were toddlers, I didn’t fly because of the stress that would be involved, but that doesn’t mean I expect everyone else to do the same. Unless an airline bans toddlers, they need to make it work for everyone. God knows we’re paying enough.
Hey dumbasses at American Airlines, it’s a child. As in, a child. What they supposed to do? Knock the kid out so they can put in her mask? I’ll never ever fly u idiots again.
Oh my god…..she was fucking “2”! If your so damn worried about getting sick STAY THE [redacted -gl] HOME!
@ Who Knew – Very well said. I’m in the camp that believes that masks are worthless, however, I wear a mask into the stores, to get a haircut, wherever I’m around the public. Not because I think it does any good but to keep the crazies from coming down on the store or salon I might be in. Right after lock down you could take your mask off while getting a haircut but the stylist had to wear hers. Then they changed it and said if they found people in the salon without a mask they would pull their license. I don’t want to be responsible for someone losing their livelihood, so I comply. But wearing a mask ,etc. I still caught COVID and have survived just fine. I’m also in the camp that they call them the “terrible 2’s” because that is exactly what they are. The treatment of this family by AA was horrible and the F/A should be terminated and I hope this family gets an attorney and sues AA. The sooner AA is gone from the face of the earth the better.
@ Carol – Thank you! A professional health care provider giving a professional view of this entire COVID crazy world we live in!
@ Mike – If you hate bloggers like Gary why do you read his blog? Asking for a friend!
This whole thing is getting out of hand. American United you should be ashamed of yourself.
Parents need to train their kids how to put and keep the mask on because in case of emergency they will need to put the oxygen mask on.
All the airlines have the same policy if they can’t follow that look for an other option.
God we have become a weak and stupid society. The exalted ‘experts’ have yet to provide a single piece of peer reviewed data proving wearing a mask of any sort accomplishes anything in curbing the spread of Covid. All we’re given is the opinions of the experts that have been wrong about just about every aspect of this virus. A simple reality…why are case counts rising where the most draconian mask mandates exist? Wake up to the reality that government is doing what it does best in regards to masking…it is lying to us, again.
A final comment from someone with almost 1 million miles in my FF accts. American Airlines is one of the worst airlines flying and should be avoided at all costs when traveling. How AA is still in business is a miracle.
Seriously, what kind of travel do you plan with a 2-year-old at this time in our lives? What on Earth is the purpose?
Nobody has addressed the fact that this is a TWO YEAR OLD! Most still wear diapers just gave up bottles their favorite word is NO! …keeping a mask on them is next to impossible,
especially for a length of time. I do agree the parents should have used another form of transportation because 2 year olds are 2 year olds!
She is a 2 year old trying to eat she is hungry there is No Way No How She is going to put a mask on it is ridiculous. AA made a mistake. They owed them a Refund. I bet their are adults who once boarded lower their masks & nothing is said to them . I called AA in the absolute Wrong here. Steward was just being a bitch.
@Andi – When the airlines and the F/A don’t follow the rules then what are the rules? Is it like Newsom that violates his own rules and they don’t apply? Unfortunately I’m going to have to do some pretty serious flying next year and one of our F/A friends is coming out to coach me up on the FAA rules that are violated routinely by AA F/A. I’m going to document them, video them with my phone when possible and then file a complaint with the FAA. I’m not going to bother with AA, it’s going straight to the FAA. You want to beat up on a 2 year old then you’d better be perfect!
There is many more airlines that would never think a 2year old will wear a mask fact is with better rates
They should have just complied with the rules. I completely agree with AA.
This is the most mindful comment..exactly airlines should provide resources or just band tolder from traveling
I’m amazed how people think “ she’s eating “!is a good excuse. For all you people saying “ she’s 2” what if the plane was going down? Mom: I decided not to put oxygen mask on because she hadn’t finished her snack!” The rules are there to protect the 89 year old grandmother one row back and the marine with cancer in the row in front. If you can’t handle a 2 year old ( 2!!) maybe you should not be a parent? Tge mom shooting video was a lot more determined to be on social media than in simply telling her kid- you can finish your cookie in 5 minutes. Do you all really think 2 year olds get to call the shots for the 125 others?
What a miserable example of our society, arguing about rules and policy vs. children instead of how we insist on traveling freely during a PANDEMIC ‼️
At a time when hospitals are overwhelmed, and we know how the disease is transmitted, we insist on allowing everyone to go anywhere they like in those glorified busses.
How do you think that virus got here in the fist place?
Don’t take the whole family on a vacation halfway across the country! The only people who should be flying are those who absolutely need to!
Are we so spoiled that we can’t give up a family weekend getaway?!
Shame on all of us!
The two year old isnt a full grown sheep yet……will you people look at the nonsense you are writing….my goodness….help us all.
The people who are against wearing masks and think this is a joke, are the same people who don’t obey rules for the greater of society. The Rule is just that a rule. You know the rule, if you don’t like it then drive in your car,
The world is in a narcissistic culture, we must all obey the rules, thats for everyone’s benefit as the good of society.
What a scumb bag! Raise your kids better. Why can’t they follow this simple rule for the safety and lives of others? She knew the rules and chose not to follow them. You don’t get a golden ticket to not follow rules because you bred. She and her health risk of a spawn put others in jeopardy. We are in the middle of a pandemic have a sense of humanity and decency. Its not socialism or control to be. Its fear of death and care for yourself and fellow man. There is also a rule not to open the door while in flight so everyone doesn’t get sucked out and die. Do these ignorant rebels without a cause want to argue they should be allowed to do this? Your freedom doesn’t come at the expense or risk of others well being. Then you would be controlling that person beyond their will. How is it people don’t mind risking the stranger’s life sitting next to them or potentially end their life, thus ending any freedom of choice or thought, but they view mask requirements to cover their ugly face as infringement on their rights. Also all of these writers speaking about socialism need a better education, their understanding of socialism is nonexistent. Ironically for many the fear of socialism is as strong as their antiamerican love of authoriantism. There are laws you have to wear shoes in stores nobody seems to complain. The man that held an attack on our county by trashy blue jean wearing hillbilly army created the polarization of masks. Its like politicizing cancer or natural disasters, oh wait they have done that in tx recently and puerto rico.
What about the Latin children being held in cages??! Can we please focus on those children who have been made orphans and are victims of the past administration? Who by the way is responsible for the insurrection but wasn’t convicted this or the last impeachment.