News and notes from around the interweb:
- Banned for being rebooked? A passenger who missed their flight isn’t entitled to first class space on the next flight if coach isn’t available. But they also cannot give that space to themselves. If there isn’t outright fraud involved (no reason to think there is) then it’s a pssenger getting caught up in a big bureaucracy’s own mistakes, having their itinerary cancelled (and money confiscated) while getting their trip delayed and winding up out of pocked on another airline. Not a good look, American. If this is as-described you owe the customer a lot more than you’ll ever be willing to give them:
Boyfriend got banned for accepting 1st class upgrade
byu/Calexgo inamericanairlines - Clean your planes. Sending cleaners on maybe to grab trash while passengers are deplaning and having them come off immediately to board the next flight just is not acceptable.
@AmericanAir can you explain to me why my first class seat was literally covered in crumbs when I boarded my flight this week? pic.twitter.com/aHCRVmbYI3
— Annalise (@Annalis94630711) November 13, 2023
- Another example: don’t wait in line for a hotel voucher when your flight cancels and are stuck overnight. Find your own room. Or else:
@AmericanAir not happy about the delay that made me miss my connection. Even less happy with the smoke-filled lobby of the @motel6 DFW / Heathrow Dr that the airline put up in. Here we all are at 12:40am. And this was after breathing gas fumes *inside* the Motel6 shuttle. pic.twitter.com/YL8tWpZFhY
— Tricia Barr (@tricia_barr) November 13, 2023
- $1 million in pocket change left behind at TSA checkpoints. (HT: @crucker)
My favorite annual stat is now in: The amount of pocket change that people abandoned at @TSA airport checkpoints in FY 2023 totaled $956,253.38 per the annual Treasury receipt detail: https://t.co/ehpBq2LQvN
— Jeff Davis (@JDwithTW) November 13, 2023
- Airbnbs are usually more expensive than hotels they make sense where there aren’t good hotel options or where you need several bedrooms when traveling as a group.
- Far fewer Japanese have passports than Americans
Wow first suspected offense and banned from the airline during the trip – some algo is way off here – this is absurd
AA’s next cost-cutting move will be crumb-less food so no need for cleaners.
Giving a $325 voucher and then essentially taking it back by banning the passenger. This is why vouchers are usually not worth it but cash is.
My”Motel 6″ story (it was not a Motel 6 but I won’t name the well known hotel brand) was with Delta in Atlanta, where my family and I had to wait in line at the desk to check in behind 9 prostitutes and their Johns. Never again.
@Larry: when you are checking in at most hotels with “nine prostitutes and their Johns” your group will earn benefits like Diamond tier status, waiver of resort and parking fees, complimentary lounge access, complimentary breakfast and discounted group rates.
@Larry, you just want to be in and out like the rest of the people waiting?
Gary, not everyone has the money to front for a hotel room when stranded by an airline. That doesn’t remotely excuse the roach motel that Delta dumped passengers into in this case though.
@Larry
Where did you swipe your card at checkin? So many options
American Airlines was notified as soon as we were in the airport my daughter’s coat and wallet were still aboard with all her money ,license etc in the pocket. We called them from the parking lot to let them know and we were told the coat and all were not there.( This was in winter and it was her winter coat mind you) We also called JFK to let them know if by any chance the plane had these on board when the plane arrived. Never got a callback, no message no HELP in any way. All had to be replaced and she was extremely unhappy because everything she had worked up to save was there, and in British pounds! Never flying with them again unless I absolutely have to!!
American airlines seems so…. un-American these days. They dis their customers, short change them and over charge if you book a segment with them through a partner airline. They wanted 30% more of the ticket cost to book a flight with one stop that used them for a segment and their partner for a segment. We need a new name to call them by – UnAmerican Airlines.
Could not use the sole restroom in J today from mia>eze for the last 45 minutes of flt because the flight deck crew and entire J fa staff took it over. I know there’s labor issues, but this is ridiculous.
What does this mean, “as described?” THERE’S NO DESCRIPTION. The next thing in this “story” is a picture of crumbs. WTF?
And that’s after this nonsense: “A passenger who missed their flight isn’t entitled to first class space on the next flight if coach isn’t available. But they also cannot give that space to themselves.”
What is that supposed to mean?
Junk.