You’re either going to think this is awesome, and can’t wait to try this on your next American Airlines flight – or you’ll be appalled and finally agree with the Dallas-based airline that seat back video is a relic of the past, and applaud their decision to remove screens from their narrowbody aircraft.
Passenger Michael Tiano started a group chat with everyone on board his American Airlines flight,
Using the screen in front of him, he used the in-flight chat feature, adding every seat number on the plane.
…The video begins with a shot of the packed flight, accompanied by text which reads: “Get on a plane and make a groupchat with the whole plane.”
He then films his fingers scrolling on the screen which shows messages from passengers including “Leave me alone,” “wwhere are tthe drinks” and “I’m over American Airlines lol.”
A few people did say “hi,” but largely Tiano’s idea was poorly received. He captioned the video, writing: “These people have had enough…”
Nearly 2 million people have seen the video on TikTok. Some of the responses capture the experience perfectly, like how this “brings me back to the group chats on Nintendo DS back in middle school” and that the ability to do this is actually a reason to choose American over competitors.
Of course while American Airlines pulls seat back entertainment screens out of planes, Delta continues to add them and even United Airlines has told employees they’ll do the same – so there’s hope for this functionality going forward still.