Flight attendants rearrange the beverage carts they’re given in order to serve customers efficiently as they move down the aisle. That’s almost a requirement to provide beverage service. American Airlines is now telling flight attendants that when they do this, they must also restore beverage carts to their original organization prior to the end of the flight.
The airline says that if they do not do this, caterers won’t “salvage and recycle products for future flights.” They want flight attendants, pressed for time and who are supposed to be providing service to customers, organizing things for the benefit of caterers who are on the ground.
It may be tough to find good catering employees (whether managing a commissary-style airport operation or contract catering employees) but this gets the logical process exactly backwards.
It’s a plan reminiscent of recycling in the most extreme communities, where you have more than just four streams because requiring residents to separate out plastics, paper, bottles or cans and organics just isn’t enough.
There aren’t any flight attendants who are actually going to do this, though. There even appears to be a small but organized group working to arrange beverage carts in the most challenging way possible as a bit of civil disobedience, looking for American Airlines to reverse its instructions.
As it is the carts that cabin crew receive may be incomplete, or arranged backwards. They’re lucky if they receive the promised club soda and ginger ale (replaced by extra Sprite). And carts sometimes come with extraneous items that shouldn’t be there to begin with.