Last month I shared American’s new meal service standards which begin September 1.
Basically, as much discussed, US Airways gets a bit more generous with meals and American gets less generous. The two airlines are sort of meeting in the middle.
The first step was more meals on US Airways. That happened back in April.
Now we’re getting cutbacks on the American side, as part of aligning service between the two airlines.
That’s not new information, I encourage you to see the full details on which flights will and will not have food going forward, plus what standards will apply when they do.
Basically flights need to be ~ 1150 miles or 2 hours 45 minutes to warrant a meal, unless it’s an “exception market” like Charlotte or Philadelphia – Minneapolis and Dallas – Detroit.
Some new detail was provided today, however, along with the official announcements of what we’ve already known.
- Starting September 1, warm nuts are only for flights with meals. Flights between 1 and 2 hours get a snack basket instead.
- Effective October 1, American Eagle flights that are long enough for meals will no longer get ‘real’ meals, offering a “chilled gourmet boxed meal” instead.
No warm nuts on two hour flights!
In fact, one sigh of relief I’m breathing is for the warm cookies.
We’re preserving signature elements that have set apart American’s meal service, like our popular warm mixed nuts on meal flights, warm cookies and premium desserts.
One rumor had been that warm cookies would be replaced with a chocolate cake square. Today’s announcement suggests that concern was false, although it appears they’ll be limited to flights of 1000 nautical miles (1150 miles) or more unless it’s an exception market.
But – seriously – swapping a cold boxed meal for a plated meal? What is this, the Hilton New York?
Then again, could be worse…