Matthew ran into an issue booking United MileagePlus award travel on Qatar Airways.
Just weeks after Qatar award space became bookable on the united.com website, it was announced that the United-Qatar partnership was ending and awards would be bookable up until September 14 (for travel through the end of schedule as of that time).
There are now lots of reports, though, that United’s telephone agents will no longer book the space, citing a memo they received that the partnership terminated early and award travel on Qatar is no longer bookable. The United website still stays bookings can be made through September 14, and the website shows the award availability as well.
Qatar awards are still bookable online, and some folks have reported taking four or five phone calls to get it done offline.
Bottom-line is that whether there’s really some imminent change or just agent confusion, the remaining window to book United awards on Qatar seems to be very short indeed.
Qatar has outstanding availability, and routing through the Middle East is incredibly efficient for travel to North Arica and Central Asia.
If you have your eye on any such bookings, it would be advisable to make them now and to do so online.