About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Adds Big New Routes to Austin and Several One Off Event Flights

austin airport food court
Dec 10 2019

American Airlines announced this morning several new routes, the biggest of which are from my home airport in Austin. They also announced several one-off services to major events like the Berkshire Hathaway shareholders meeting and Augusta National Masters Golf Tournament.

The Austin flights in particular are exciting because they’re a departure from American’s usual strategy. These are point-to-point flights that don’t touch hubs, instead they’re aggressively competing with new flights between Delta focus cities.

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Town Of Burien, Washington Stops FAA From Sending Flights Over Its Skies

man expressing stress and noise at the airport
Dec 10 2019

When residents complain about airport noise I’m not usually sympathetic, the airport was there before you were and planes aren’t as noisy as they used to be. And when you see thousands of noise complaints about an airport it’s frequently just one to three residents making them all believe it or not (the complaints process has been automated).

But what about when the FAA redirects air traffic overhead?

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If You Want To Book A Business Class Award, Air France KLM Probably Has Great Availability Right Now

Dec 09 2019

Air France KLM makes great award availability to members using their Flying Blue miles (more than what’s offered to partner airlines). Fortunately all the major bank currencies transfer to Air France KLM Flying Blue.

This space is useful if you want to connect anywhere in Europe, travel onward to the Mideast or India or even Southeast Asia (115k miles from the US East Coast).

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United Airlines Charter Takes Off With Kansas City Chiefs Equipment Still On Board

Dec 09 2019

The Kansas City Chiefs clinched the AFC West last night and stopped the New England Patriots’ home winning streak at 21 games. But the real drama was lost luggage leading up to the game.

The Kansas City Chiefs took a United Airlines-chartered aircraft to play the New England Patriots. When they arrived some of their equipment was left on board. The plane then went to Newark, and the equipment didn’t reach them until two hours prior to kickoff.

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Scott Kirby’s Leadership Style: Times He Overruled The AAdvantage Team at American

united plane
Dec 08 2019

Kirby definitely gets in the weeds, including in the management of frequent flyer programs, and he’s known to overrule the executives below him. It may be that the sense is he doesn’t listen to investors (which is good, the growth plan that’s benefited United was unpopular with investors) but my sense is that he’s less likely to listen to his own teams.

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