A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Video of roaches on Spirit Airlines is going viral, with around 4 million views in the first 24 hours since being posted to Twitter.
You earn your points and status on business trips, slogging it out on the road, and the ultimate reward is that special trip to Hawaii. When you arrive and find your loyalty worth so little, that puts a damper on the whole enterprise.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott promises that if an upgraded room is available for the length of your stay when you check in, then it is yours free if you’re a Platinum member or above. But that’s not actually how Marriott upgrades work.
When you ask for late check-out, and the hotel agrees, two things invariably happen. The front desk forgets to code your room key for late check-out, and it stops working by Noon. And housekeeping comes in to turn the room in the morning, even though you’re not supposed to be checking out yet. There’s a solution for both!
You expect rooms booked via Hilton to be honored, especially when these aren’t ‘$1 a night mistake rates’ but regular rates that the hotel usually sells rooms for. Especially for Diamond members! And when the hotel reneges, you’d expect them to… notify the customer.
A woman sitting at a bar at New York JFK’s terminal JetBlue terminal 5 decided to steal a bottle of Belvedere vodka and stick it in her carry on bag when the bartender wasn’t looking. And the bottle heist is on video.
The Trump administration wants to fix air traffic control by throwing an indeterminate amount of money at upgrading aging technology. Their plan takes the approach laid out in the opening to The Hitchhikers’ Guide To The Galaxy.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
