Gary Leff, Author at View from the Wing

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

Customers Are Giving Themselves Elite Status at Businesses Without Loyalty Programs

by Gary Leff on August 25, 2019

Aug 25 2019

Loyalty marketing is a near-universal. It has two components, recognition (elite benefits) and rewards (rebates). Different elements move the needle more for different customers, different businesses can authentically utilize each in varying proportions, and some products can truly replace traditional awareness advertising with loyalty marketing while others need to first generate broad attention.

When a business develops a relationship with a customer it doesn’t always realize it.

Prince William Spotted Carrying His Family’s Luggage in Coach

by Gary Leff on August 24, 2019

Aug 24 2019

Though Prince Harry and Megan Markle came under fire recently for flying private they’re also known to fly commercial, and even flew coach for a New Year’s getaway. Sitting in the very back of an aircraft may be the best position where there are security concerns.

Prince Harry is also known to fly British Airways intra-European business class which is like flying coach. His grandfather Prince Philip, however, once remarked that air travel can be quite nice “provided you don’t travel in something called economy class, which sounds ghastly.”

You’re Giving Starbucks an Interest Free Loan and Don’t Realize It

by Gary Leff on August 24, 2019

Aug 24 2019

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

One Victim Live Shared His American Airlines First Class Service, Hong Kong – Dallas

by Gary Leff on August 24, 2019

Aug 24 2019

Is American Airlines international first class worth it? There’s no suites with doors. There’s no fine dining compared to peers selling international first class. The benefit surely comes from the service, right?

Man Tries to Keep His Wife From Leaving Him By Claiming She’s a Suicide Bomber

by Gary Leff on August 24, 2019

Aug 24 2019

A Delhi man called police to let them know a woman was carrying a bomb and planned to use it on a flight bound for either Dubai or Saudi Arabia. All international flights were temporarily suspended at India’s busiest airport.