Michelle Lavin of New York is “putting JetBlue on the legal hot seat” over an incident on a Las Vegas flight that occurred over Labor Day weekend in 2014, but she’s only just now suing.
She claims “the airline torched her keister with hot tea” causing her to suffer third degree burns on her butt. The spill resulted from two passengers arguing over a barking dog.
At several points in time American Airlines has been unable to book premium cabin awards on Etihad, especially for travel between the US and Abu Dhabi. For the last two years the workaround has been to call the American Airlines reservation line in Australia which rings in agents in Fiji.
Apparently “up to twelve tornadoes were spotted off the coast on the same day” amidst two weeks of significant weather events on the Black Sea creating challenging flying conditions.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
We all know the axiom that you can’t yell fire in a crowded theater — or the modern equivalent, you can’t yell Allahu Akbar on a crowded plane.
This morning’s Ryanair flight FR2947 was delayed when a man yelled “Allahu Akbar” onboard ostensibly as ‘a joke’.
A Kuwaiti man with a criminal record was arrested trying to use a boarding pass in someone else’s name, spitting in the face of an officer and threatening to bomb the families of police.
His defense? He was drunk and doesn’t remember any of it.
Hyatt emailed members about their willingness to donate up to $25,000 for hurricane relief. That’s less than $40 per hotel in their portfolio, less than 1/8th of a cent per member. Donations are laudable to be sure, but should we be applauding?
At a time when they’re working to get customers to buy premium cabin seats, and while they’re certainly improving along those margins they still lag Delta, this seems strange. Project Quality all over again?
It seems like only yesterday that they were touting big new investments in their domestic meal service.
China Airlines — based in the Republic of China, not to be confused with Air China based in the People’s Republic of China — offers a fantastic inflight product from their hub at Taipei and is a member of SkyTeam. Arguably redeeming awards on China Airlines delivers the best experience you can get with Delta SkyMiles.
They currently serve the U.S. with Taipei – Los Angeles (twice daily), San Francisco (9x weekly), New York JFK (4x weekly), Honolulu (2x weekly), and Guam (4x weekly).
Cathay Pacific just announced new service to Brussels, Copenhagen, and Dublin ignoring the U.S. for expansion routes.
Rival Hong Kong Airlines took delivery of its first Airbus A350 and unveiled a new premium lounge on Friday. And they announced plans to fly to San Francisco, New York, and London.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
